Summary
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Sony Mohamed

Youngtown

Summary

Dynamic server with proven experience in fast-paced dining environments. Skilled in menu knowledge and order accuracy, demonstrating exceptional time management and collaboration with kitchen staff to enhance customer satisfaction and operational efficiency.

Work History

Server

Royal Oaks Care Center
Youngtown
05.2025 - Current
Customer Service Skills
  • Friendly and professional customer interaction
  • Conflict resolution and complaint handling
  • Personalized service and upselling
  • Managing large parties and special requests
Communication Skills
  • Clear verbal communication
  • Active listening
  • Menu explanation and recommendation
  • Collaboration with kitchen/bar staff
Efficiency and Multitasking
  • Fast-paced order taking and delivery
  • Handling multiple tables simultaneously
  • Accurate cash handling and POS system use
  • Time management during peak hours
Technical and POS Skills
  • Knowledge of POS systems (e.g., Toast, Square, Aloha)
  • Credit card and cash transaction processing
  • Order input accuracy
  • Familiarity with table management software
Food & Beverage Knowledge
  • Understanding of menus, ingredients, and allergens
  • Wine, beer, and cocktail knowledge
  • Suggestive selling and pairings
  • Awareness of health and safety regulations
Teamwork & Adaptability
  • Coordination with hosts, bussers, and kitchen staff
  • Willingness to help in other roles when needed
  • Handling shift changes and high-stress situations

Education

High School Diploma -

Raymond S Kellis
Glendale AZ
05-2024

Skills

  • Customer service
  • Menu knowledge
  • POS operation
  • Conflict resolution
  • Order accuracy
  • Team collaboration
  • Time management
  • Health regulations
  • Active listening
  • Fast-paced environment
  • Clear communication
  • Adaptability to change
  • Inventory management
  • Tableside etiquette
  • Positive and professional
  • Strong work ethic
  • Food sales and promotion
  • Sales expertise
  • Team member support
  • Price memorization
  • Item promotion
  • Cleanliness standards
  • Safe food handling

Languages

English
Professional

Affiliations

  • I'm a team player with a strong background in basketball, where I learned the value of communication, discipline, and staying calm under pressure. I’m used to working in fast-paced environments and always bring a positive attitude. Whether it's on the court or in a job, I take pride in working hard, supporting my team, and delivering my best every time

Timeline

Server

Royal Oaks Care Center
05.2025 - Current

High School Diploma -

Raymond S Kellis

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Sony Mohamed