Sonya Finocchi
Buckeye
Summary
Seeking employment with a company where I can use my talents and skills to grow and expand the company.
Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver - Current
Sierra Winds
Peoria, AZ
10.2025 - Current
- Providing excellent cleaning services to the elderly residents. Keep residents satisfied while also maintaining a safe and kind environment for the residents.
- Implemented efficient cleaning schedules, enhancing workflow and reducing turnaround times.
- Conducted regular inspections of common areas, addressing maintenance issues promptly to uphold quality standards.
- Assisted with personal hygiene, mobility support, and medication management for diverse resident needs.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Monitored and documented changes in residents' health status, communicating effectively with nursing staff.
- Provided safe mobility support to help patients move around personal and public spaces.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Clerk
quicktrip
Phoenix, AZ
10.2022 - 08.2025
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked
- Managed cash register operations, accurately handling cash transactions and providing correct change to customers
- Developed strong relationships with repeat customers through personalized assistance and recommendations
- Demonstrated excellent teamwork skills by collaborating effectively with colleagues on various projects
Server
Olive Garden
Phoenix, AZ
06.2021 - 09.2023
- Enhanced dining experience by accurately taking orders and providing timely food and beverage recommendations.
- Collaborated with kitchen staff to ensure efficient communication and streamlined order delivery during peak hours.
- Maintained cleanliness and organization of dining area to uphold restaurant standards for hygiene and presentation.
- Implemented suggestions for menu improvements based on guest feedback, contributing to overall customer satisfaction.
- Mentored junior servers, fostering a collaborative team environment focused on high-quality service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Online Schooling
Phoenix, AZ05.2021
High school diploma or GED - undefined
Skills
- Payment card processing/cash handling
- Communication skills
- Host/hostess experience
- Greeting customers
- Retail Sales - Retail sales experience (3-5 years)
- Customer service
- Serving Experience
- English/Spanish
- Cash register operations
- Dependable and responsible
- Phone etiquette
- Residential cleaning
- Elderly Care
- Basic computer skills
- Hands on learner
- Multitasker
Certification
- Food Handler Certification
- Driver's License
Languages
English - Fluent
Additional Information
Authorized to work in the US for any employer
Timeline
Caregiver - Current
Sierra Winds
10.2025 - Current
Clerk
quicktrip
10.2022 - 08.2025
Server
Olive Garden
06.2021 - 09.2023
High school diploma or GED - undefined
High School Diploma -
Online Schooling