Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophia Carrillo Lopez

Laveen

Summary

Motivated and ambitious individual at the beginning of the professional journey, seeking to build a successful career. Strong background in customer service with exceptional multitasking abilities and expertise in handling phone calls. Demonstrates a keen interest in providing excellent service to customers and eager to contribute skills to a dynamic and customer-centric organization.

Overview

4
4
years of professional experience

Work History

Scheduler

SimonMED Radiology
05.2023 - 06.2024
  • Radiology imaging scheduler
  • Answered phone calls and scheduled patients appointments in respective to doctors calendar
  • Educated patients/ prep about imaging
  • Utilized comprehensive medical terminology in healthcare documentation.
  • Reviewed and validated insurance information provided by clients.
  • Managed inbound and outbound telecommunications.

Server

Twin Peaks
04.2023 - 05.2023
  • Managed guest orders ensuring timely and accurate delivery.
  • Assisted guests upon arrival.
  • Efficiently handled customer orders.
  • Updated menu knowledge regularly.
  • Proficient in handling alcohol and food preparation.

Cashier

Home Depot
04.2021 - 01.2023
  • Operated cash registers for cash, check and credit card transactions with excellent accuracy levels
  • Worked a flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items, and join reward programs
  • Restocked and organized merchandise in front lanes
  • Providing customers with fast, friendly, accurate and safe service
  • Process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area
  • Proactively seek product/project knowledge to provide customers with information and identify selling opportunities

Order Picker

Amazon Warehouse
10.2020 - 12.2020
  • Made sure all packages were being delivered to right place
  • Locating merchandise to meet picking tickets
  • Reviews orders for products needed
  • Checks shipment/orders for correct materials and accuracy
  • Carrying merchandise to their designated area

Education

General Education -

Betty H Fairfax High School
Laveen, AZ
05.2020

Skills

  • Ability to quickly adjust to shifting priorities
  • Outstanding customer service
  • Communication skills
  • Multi task
  • Detail oriented
  • Strong organizational skills
  • Ability to carry out tasks with minimal supervision
  • Proven ability to learn technology and software quickly
  • Ability to build positive relationships with customers
  • Ability to build positive relationships with teammates
  • Ability to build positive relationships with management
  • Customer Service
  • Arizona food and liquor handle card

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Scheduler

SimonMED Radiology
05.2023 - 06.2024

Server

Twin Peaks
04.2023 - 05.2023

Cashier

Home Depot
04.2021 - 01.2023

Order Picker

Amazon Warehouse
10.2020 - 12.2020

General Education -

Betty H Fairfax High School

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Sophia Carrillo Lopez