Sophia Lyons
Tucson
Summary
I excel at providing a warm and friendly welcome to guests, ensuring they feel valued from the moment they arrive. With strong customer service skills, I efficiently check people in, answer inquiries, and assist with purchases. I have excellent time management abilities, allowing me to juggle multiple responsibilities while maintaining a high level of service. My experience includes bartending, handling transactions, and preparing food and beverages. Additionally, I am skilled in maintaining cleanliness and organization in fast-paced environments. I am adaptable and capable of standing for extended periods while staying energetic and attentive to guests' needs.
Overview
2
2
years of professional experience
Work History
Pro Shop, Cart, and Grill Room Attendent
North Shore Golf Club
Orlando
01.2024 - 08.2024
- Pro Shop Associate: Welcomed guests as they arrived, assisted with check-in for tee times, provided information, answered inquiries, and facilitated purchases of merchandise and equipment.
- Cart Attendant: Maintained and restocked food and beverages, ensuring the availability of refreshments on the course, and processed transactions while providing excellent customer service to golfers.
- Grill Room Attendant: Prepared and served a variety of food and beverages, bartended for players, and ensured a high-quality dining experience.
Certified Swim Instructor
YMCA
Orlando
04.2023 - 12.2023
- I greeted all guests warmly upon arrival, efficiently checked them in for swim lessons, and provided knowledgeable assistance by answering any questions to ensure a seamless, enjoyable experience.
- I taught students of all ages and abilities a variety of swimming techniques and water safety.
- Establishing and maintaining a positive relationship with both students and parents by creating a comfortable and safe learning environment.
THERAPY AID, VOLUNTEER
UCP
Orlando
06.2022 - 08.2022
- Supports therapy providers by welcoming students and clients receiving therapy services.
- Supports therapy providers by organizing treatment areas, equipment, and materials, as directed by therapists.
- Maintains patient information confidentiality.
- Maintains a safe and clean working environment by cleaning the therapy areas (i.e., mats, toys).
SOCCER BUDDY, VOLUNTEER
UCP
Orlando
02.2022
- Participate in The Outreach Program for Soccer by teaching the game of soccer to children with an intellectual, emotional, or physical disability
- Ensure each player is safe, engaged, supported, and having fun.
- Maintain the player-buddy relationship throughout the course by strengthening interpersonal bonds, establishing trust and confidence, and helping to assist each player achieve their full potential.
Education
Bachelor of Arts - Buisness Management
University of Arizona
Tucson, AZ05-2028
High School Diploma -
Lake Nona High School
Orlando, FL05-2024
Skills
- Customer service
- Effective communication
- Team building
- Team support and collaboration
- Sales support
- Inventory management
- Multitasking
- Time management
Timeline
Pro Shop, Cart, and Grill Room Attendent
North Shore Golf Club
01.2024 - 08.2024
Certified Swim Instructor
YMCA
04.2023 - 12.2023
THERAPY AID, VOLUNTEER
UCP
06.2022 - 08.2022
SOCCER BUDDY, VOLUNTEER
UCP
02.2022
Bachelor of Arts - Buisness Management
University of Arizona
High School Diploma -
Lake Nona High School