Sophia Macias
Phoenix
Summary
Focused on reducing waste, improving output and minimizing costs. Utilizes root-cause analysis techniques to troubleshoot problems with processes, maintenance and employee actions. Successful at reorganizing processes and workflows to meet changing demands.
I’m able to work Monday-Friday off weekends . I need a set schedule I’m able to work full time , please reach out to me if you guys are hiring
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
RCA
USPS
Witt
12.2025 - Current
- Resolved complex technical issues through troubleshooting techniques and root cause analysis.
- Assessed borrower's capacity for repayment through analysis of cash flow statements.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Sorted and distributed mail to designated routes efficiently.
- Operated postal equipment for processing packages and letters accurately.
- Maintained inventory of postage supplies and packaging materials regularly.
- Prepared reports related to daily operations of the post office.
Sales Associate
AutoNation
Phoenix
05.2024 - 10.2025
- Assisted customers in selecting vehicles based on needs and preferences.
- Managed inventory levels to ensure product availability and organization.
- Conducted vehicle demonstrations to highlight features and benefits effectively.
- Resolved customer inquiries and concerns in a timely manner.
- Processed sales transactions accurately and efficiently using POS systems.
- Collaborated with team members to enhance customer service experience.
- Ensured compliance with safety standards in daily operations.
Baker
Wetzel Pretzel
Phoenix
07.2023 - 04.2024
- Prepared fresh pretzels daily following established recipes and procedures.
- Operated baking equipment to ensure consistent product quality and texture.
- Maintained cleanliness and organization in workstations and baking areas.
- Assisted in training new team members on baking techniques and safety protocols.
- Monitored inventory levels of ingredients, restocking as needed to ensure availability.
Cook
Burger King
Phoenix
11.2022 - 05.2023
- Prepared and cooked menu items according to established recipes.
- Maintained cleanliness and organization of kitchen work areas and equipment.
- Assisted customers by taking orders and providing menu information.
- Collaborated with team members to ensure timely food preparation and service.
- Operated kitchen equipment including grills, fryers, and ovens safely.
Education
Copper Canyon High School
Phoenix, AZSkills
- Sales transactions
- Customer inquiries
- Baking techniques
- Kitchen safety standards
- Team collaboration
- Problem solving
- Organizational skills
- Quality control
- Mail sorting
- Postal equipment operation
- Vehicle demonstration
- Customer relationship management
- Vehicle demonstrations
Languages
English
Full Professional
Timeline
RCA
USPS
12.2025 - Current
Sales Associate
AutoNation
05.2024 - 10.2025
Baker
Wetzel Pretzel
07.2023 - 04.2024
Cook
Burger King
11.2022 - 05.2023
Copper Canyon High School