Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Merry

Phoenix

Summary

Friendly and dependable service professional with over 4 years of experience in fast-paced restaurant and customer service roles. Skilled at multitasking, communication, and providing excellent customer experiences under pressure. Enthusiastic about contributing a positive attitude and teamwork skills to a server or customer service position.

Overview

6
6
years of professional experience

Work History

Cashier

Bread & Pickle
05.2021 - Current
  • Worked summers in a fast-paced outdoor café serving hundreds of customers daily.
  • Operated registers, took orders, and prepared food while maintaining a clean and efficient workspace.
  • Delivered exceptional customer service under pressure and resolved customer concerns quickly.
  • Assisted in training new employees and helped improve workflow during high-volume hours.


Receptionist

European Wax Center
09.2023 - 08.2024
  • Scheduled client appointments, answered phones, and managed daily check-ins.
  • Maintained a welcoming front desk environment and handled guest concerns with professionalism.
  • Supported sales by promoting products and explaining service packages to new clients.

Hostess

Redstone American Grill
09.2019 - 08.2023
  • Greeted and seated guests while managing waitlists during peak hours.
  • Used reservation systems to optimize table turnover and guest flow.
  • Collaborated with servers and kitchen staff to resolve seating and timing issues.
  • Provided clear communication and support to team members to ensure a smooth and consistent guest experience.

Education

Bachelor of Science in Business Administration -

University of Arizona
Tucson, AZ
05-2027

High School Diploma -

Edina High School
Edina, MN
06-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Receptionist

European Wax Center
09.2023 - 08.2024

Cashier

Bread & Pickle
05.2021 - Current

Hostess

Redstone American Grill
09.2019 - 08.2023

Bachelor of Science in Business Administration -

University of Arizona

High School Diploma -

Edina High School
Sophia Merry