- Reading for both personal and academic enrichment
- Outdoors activities including hiking , cliff jumping, and swimming
- Traveling ; diverse knowledge of different cultures and customs due to wide variety of countries visited since youth
- Working with youth , including mentoring and tutoring settings
Sophia G Saba
Tucson
Summary
Proven leader and excellent communicator, I excel in people skills and community development, demonstrated in leadership positions at previous establishments. My expertise in marketing and customer service, paired with a strong work ethic , has significantly contributed to cultivating positive work environments and enhancing customer experiences. I am able to adapt quickly to needs and exceed goals by prioritizing team success.
Overview
3
3
years of professional experience
Work History
Master Water Safety Instructor & Front Desk Sales
Aqua-Tots Swim Schools
01.2023 - 08.2024
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Taught incorporative, personalized swim lessons in group and private lesson settings.
- Interviewed and trained new hires to perform lessons according to state certification requirements.
- Performed front desk tasks such as lesson-plan sales , re-scheduling, billing, and cultivating overall positive customer experiences.
- Met with the management team weekly to develop specific marketing strategies.
- Served on committees to support water safety initiatives within the community.
- Cultivated a fun and supportive atmosphere to enhance learning and enjoyment.
- Adapted teaching strategies to accommodate students with special needs.
- Provided first aid and emergency care in case of water-related accidents.
Shift Leader
Shake Shack
11.2021 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered solutions to maintain customer satisfaction.
- Created a positive work environment through communication and motivational techniques
- Maintained safety and health standards by inspecting and addressing any concerns or hazards
- Performed general team member duties including food handling and customer service
- Managed high-stress situations effectively, maintaining professionalism under pressure
Youth Camp Counselor
Camp St. Nicholas
06.2024 - 08.2024
- Cultivated a safe, positive environment for campers under my care
- Collaborated with co-counselors to ensure a cohesive and put-together leadership style
- Managed, supervised, and took responsibility for the daily activities of a diverse group of girls
- Fostered emotional and personal growth amongst campers through guidance and creating a safe space
- Ensured safety and well-being of all camp participants.
- Underwent government-mandated training relating to working with youth
Sports Medicine Athletic Training Intern
Chaparral Highschool Athletics
08.2021 - 05.2024
- Managed inventory of athletic training supplies and equipment.
- Attended all games and practices to observe and record progression of injured athletes.
- Received OSHA certification
- Monitored playing conditions during games and practices to quickly spot and remove potential hazards.
- Demonstrated proper taping, bracing, and strapping techniques to athletes as needed.
Education
Bachelor of Science - Basic Medical Sciences
University of Arizona
Tucson, AZ05-2028
Skills
- Creativity and innovation
- Staff training and development
- Interpersonal skills
- Strong written and verbal communication
- Marketing and sales
- Adaptability and flexibility
- Strong work ethic
- Friendliness
Interests
Timeline
Youth Camp Counselor
Camp St. Nicholas
06.2024 - 08.2024
Master Water Safety Instructor & Front Desk Sales
Aqua-Tots Swim Schools
01.2023 - 08.2024
Shift Leader
Shake Shack
11.2021 - 12.2022
Sports Medicine Athletic Training Intern
Chaparral Highschool Athletics
08.2021 - 05.2024
Bachelor of Science - Basic Medical Sciences
University of Arizona
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