Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Gabrick

Phoenix

Summary

Qualified individual with proven track record in customer service and patietn satisfaction. Successfully managed complex patient cases and coordinated with multidisciplinary teams to ensure optimal patient outcomes. Demonstrated strong communication and problem-solving skills in fast-paced and stressful environments.

Overview

7
7
years of professional experience

Work History

Charge Nurse

Phoenix Children's Hospital, PCH, CVICU
Phoenix, AZ
01.2026 - Current
  • Supervised nursing staff to ensure high-quality patient care delivery.
  • Coordinated patient admissions and discharges for smooth operational flow.
  • Delegated tasks appropriately among staff members according to their qualifications.

Nurse

Phoenix Children Hospital
Phoenix, AZ
12.2022 - Current
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for patients.
  • Educated families on post-discharge care and medication management strategies.
  • Monitored vital signs and documented patient progress in electronic health records.
  • Mentored junior nursing staff, enhancing team performance and adherence to best practices.
  • Facilitated communication between patients, families, and healthcare providers to optimize care delivery.

Customer Service Representative

Home Depot
Mesa, AZ
05.2019 - 08.2019
  • Assisted customers with product inquiries and provided tailored solutions to enhance satisfaction.
  • Resolved customer complaints efficiently, ensuring a positive shopping experience.
  • Collaborated with team members to maintain store organization and inventory accuracy.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
08-2022

Skills

  • Workflow optimization
  • Guest relations
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Reliable and responsible
  • Time management
  • Attention to detail

Timeline

Charge Nurse

Phoenix Children's Hospital, PCH, CVICU
01.2026 - Current

Nurse

Phoenix Children Hospital
12.2022 - Current

Customer Service Representative

Home Depot
05.2019 - 08.2019

Bachelor of Science - Nursing

Grand Canyon University
Sophie Gabrick