Souksavanh Mouangxong
Peoria
Summary
Goal-oriented team player with distinguished experience in Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
11
11
years of professional experience
Work History
Market Sales Associate
Allstate Insurance Co
06.2023 - Current
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients and referral partners.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow. (Souk's Avengers)
- Maintained relationships with clients to maximize sales opportunities.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Generated leads through networking and other outreach methods.
- Cross-sold insurance products to existing clients to reach sales targets.
- YTD Home Production : 36
- YTD New Business Production: 143
- July-December 2023 Home Production: 63
- July-December 2023 Self-sourced: 91%
- July-November 2023 New Business Production: 252
Lead Insurance Agent
Liberty Mutual
12.2016 - 04.2023
- Communicated with clients to understand needs and identify best policies for each case.
- Sold life insurance policies and assisted other agents with underwriting.
- Contacted prospective customers to present information and explain available services.
- Developed prospects from current customers, referral leads or sales or community events.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Maintain long-term relationships with referral partners
- Developed marketing strategies to compete with other individuals or companies selling insurance.
- Upsold products to policyholders and potential new clients.
- Created coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Provided mentorship and promoted sales associate while exceeding sales goals.
- Utilized CRM software to manage client relationships.
- Cross-sold insurance products to existing clients to reach sales targets.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Educated clients on insurance policies and procedures.
Enterprise Sales Manager
Enterprise Rent-A-Car
11.2012 - 12.2016
- Set goals and led team to exceed timeline achievement.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth.
Education
Master of Administration - Leadership
Northern Arizona University
Flagstaff, AZ07.2010
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ08.2006
Skills
- Liberty Mutual Top 10 Mountain Region Producer
- Liberty Mutual Leader Award 2022
- Liberty Mutual Life Lamp Award 2018
- 7 times Liberty Mutual Life Pacesetter Award
- Enterprise Elite Performances Award 7 times
- Allstate Chairman's Elite Club
- Allstate Chairman's Club 7 times
Timeline
Market Sales Associate
Allstate Insurance Co
06.2023 - Current
Lead Insurance Agent
Liberty Mutual
12.2016 - 04.2023
Enterprise Sales Manager
Enterprise Rent-A-Car
11.2012 - 12.2016
Master of Administration - Leadership
Northern Arizona University
Bachelor of Arts - Psychology
University of Arizona
Similar Profiles
Daniela LegarretaDaniela Legarreta
Sales Representative at Allstate Insurance CoSales Representative at Allstate Insurance Co
Katrina RochettoKatrina Rochetto
Instructional Design Consultant at Allstate Insurance CoInstructional Design Consultant at Allstate Insurance Co
Gannetta JacksonGannetta Jackson
Claims Service Specialist at Allstate Insurance CoClaims Service Specialist at Allstate Insurance Co