Sreeya Bobba
Peoria
Summary
As a volunteer I gained strong customer service skills, ensuring welcoming environments and patient satisfaction. Experienced in front desk operations and complaint resolution, committed to delivering exceptional care and support. As-well the ability of collaboration
Overview
1
1
year of professional experience
Work History
frontdesk volunteer
banner health thunderbird
Glendale
06.2024 - 05.2025
- Welcomed patients and families, creating a positive first impression at the healthcare facility.
- Provided excellent customer service, addressing concerns with empathy and professionalism.
- Resolved customer complaints promptly, ensuring patient satisfaction and comfort.
- Assisted with check-in procedures to ensure smooth patient flow.
- Maintained a clean and organized front desk area for a welcoming atmosphere.
- Ensured compliance with safety regulations and policies.
- Safely transported injured patients to the emergency room, facilitating timely care.
- Handled runaways and hostile patients
laboratory volenteer
Banner Health
Glendale
06.2024 - 07.2024
- Assisted lab technicians with specimen processing and preparation tasks.
- Managed inventory by tracking and restocking lab supplies to maintain operational readiness.
- Collaborated with team members to ensure efficient workflow in laboratory operations.
- Collaborated with team members to streamline workflow and enhance laboratory efficiency.
- Conducted basic quality control tests to ensure accuracy of results.
- Monitored the temperature, humidity, pH levels, and other environmental factors in the lab.
- Inspected equipment regularly for signs of wear or malfunctioning parts.
- Participated in training sessions to learn new laboratory techniques and procedures.
- Performed quality control tests to verify accuracy of results and uphold laboratory standards.
- Maintained a clean work environment by disposing of hazardous materials properly.
- Maintained adequate inventory levels of laboratory supplies and ordered additional items.
Library Assistant Volunteer
Asante Library
Surprise
04.2024 - 07.2024
- Facilitated regular and special events, including book groups and storytime for children, enhancing community engagement.
- Coordinated setup for library events, ensuring spaces were ready and materials were accessible for attendees.
- Assisted patrons with locating books and resources in the library.
- Provided information on library programs and services to visitors.
- Worked alongside library staff to shelve books and organize collections.
- Arranged library books according to the Dewey Decimal System for easy access.
- Processed new library materials for circulation, ensuring proper cataloging.
- Created engaging displays to highlight library events and showcase collections, attracting increased visitor interest.
- Maintained cleanliness and orderliness of reading areas and study spaces.
- Cleaned work surfaces, furniture, equipment, and public areas.
Education
High School Diploma -
Basis Peoria
9902 W Yearling Rd, Peoria, AZ 8538305-2027
Skills
- Front desk operations
- Customer service
- Scheduling appointments
- Assisting visitors
- Record keeping
- Customer complaint resolution
- Conflict resolution
- Multitasking
- Time management
- Organizational skills
- Resource tracking
- Reliability
- Relationship building
- Team support
- Collaborative skills
- Verbal and written communication
- Cultural sensitivity
- Confidentiality
- Patience and tolerance
- Adaptability
- Self motivation
- Professionalism
- Task prioritization
- Task prioritization
Languages
English
Full Professional
Telugu
Professional
Spanish
Limited
Timeline
frontdesk volunteer
banner health thunderbird
06.2024 - 05.2025
laboratory volenteer
Banner Health
06.2024 - 07.2024
Library Assistant Volunteer
Asante Library
04.2024 - 07.2024
High School Diploma -
Basis Peoria