Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Bennett

Prescott

Summary

Versatile and results-driven professional with experience at IHOP, excelling in customer service excellence and time management. Demonstrated ability to enhance customer satisfaction and streamline operations, fostering significant improvements in efficiency. Skilled in cash handling and relationship building, with a proven track record of exceeding performance expectations.

Diligent [Desired Position] with solid background in kitchen operations. Proven ability to support meal preparation and maintain cleanliness in fast-paced environments. Demonstrated skills in teamwork and time management.

Overview

19
19
years of professional experience

Work History

Kitchen Staff Member

Maverick
03.2017 - 08.2017

I prepped food and put it out at proper times and made sure to pull the food at the end of the day per heath department. I was also a cashier for maverick and i had the responsibilities of handling money and serving costumers in a timely manner.

Cashier

Daves Fast Stop
11.2016 - 07.2017

At Daves fast stop i greeted costumers as they came in the store, I handled money and helped costumers with purchasing fuel and sometimes with directions.

Assistant Manager

IHOP
11.2007 - 06.2009
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Courier

Distribution Management Corp
04.1998 - 08.2004
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Drove safely at all times to avoid accidents and harm.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
  • Contacted customers to confirm delivery details and locations.

Education

GED -

Prison
Periville Az

Skills

  • Cleaning and sanitizing
  • Workstation setup
  • Sanitary food handling procedures
  • Safe food storage
  • Allergy awareness
  • Knife handling skills
  • Kitchen station rotation
  • Refrigerator and freezer sanitation
  • Stock maintenance
  • Time management skills
  • Customer service excellence
  • Written and verbal communication
  • Reliability and punctuality
  • Cash handling and management
  • Cash register systems
  • Product restocking
  • Refunds and exchanges
  • Drawer balancing
  • Identification checks
  • Spirit, wine, and beer expertise
  • Ordering and stocking
  • Credit and cash transactions
  • Excellent driving skills
  • Package handling
  • GPS and route planning
  • Relationship building and rapport
  • Package pickup and delivery
  • Attention to confidentiality
  • Loading and unloading
  • Handheld scanning devices
  • Sorting
  • Item tracking
  • Business processes and procedures
  • Courier training
  • Conflict Resolution
  • Basic Math Skills
  • Deadline Management

Timeline

Kitchen Staff Member

Maverick
03.2017 - 08.2017

Cashier

Daves Fast Stop
11.2016 - 07.2017

Assistant Manager

IHOP
11.2007 - 06.2009

Courier

Distribution Management Corp
04.1998 - 08.2004

GED -

Prison
Stacey Bennett