Starla Byrd
El Mirage
Summary
Dynamic Healthcare leader with over 22 years of hands-on experience, including leadership as Director of Case management and Admissions in healthcare settings. Proven ability to manage caseloads of 60 plus, ensuring accurate insurance authorizations and ongoing care. Skilled in customer service, operational efficiency, and leading teams to deliver exceptional patient outcomes.
Overview
8
8
years of professional experience
Work History
Director of Case Management
Rio Vista Post Acute and Rehabilitation
Peoria
06.2018 - 03.2026
- Led case management team in developing patient care plans.
- Collaborated with multidisciplinary team to create comprehensive patient care plans, enhancing patient outcomes and care coordination.
- Managed caseloads of over 60 patients, securing accurate insurance authorizations and facilitating continuous care.
- Streamlined discharge planning to create efficient, patient-oriented care strategies.
- Trained staff on case management best practices and protocols.
- Defined and applied utilization review methods, ensuring conformance with medical coverage plans and improving approval rates.
Education
High School Diploma -
Peoria High School
Peoria, AZ05-2001
Skills
- Case management training
- Utilization review
- Discharge planning
- Strategic collaboration
- Care coordination
- Effective communication
- Problem solving
- Leadership skills
- Time management
- Adaptive decision making
- Professionalism
- Task prioritization
- Crisis intervention
- Active listening
- Cultural sensitivity
- Written communication
Timeline
Director of Case Management
Rio Vista Post Acute and Rehabilitation
06.2018 - 03.2026
High School Diploma -
Peoria High School