STEFANI PAZOS
Glendale
Summary
Driven computer proficient individual with two years experience in account management and customer service, exploring new opportunities with potential future growth.
Overview
5
5
years of professional experience
Work History
Account Manager
Alicia’s Cleaning Services
01.2021 - Current
- Consulted with customers to resolve service and billing issues.
- Acted as the main point of contact in matters relating to client concerns and needs.
- Monitored workflow and schedules to ensure work efficiency.
- Set and confirm customer appointments, follow up and reschedule company appointments.
Teaching Aide
Madison School District
07.2024 - 12.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Maintained safety and security by overseeing students in recess environments.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
Customer Service Representative Brand Associate
OLD NAVY
06.2020 - 12.2020
- Promoted positive company image through superior customer service experiences.
- Collected, analyzed and forecasted sales data to target strategies and drive results.
- Educated customers on special pricing opportunities and company offerings.
- Answered incoming telephone calls to provide store, products, and services information.
Education
High School - undefined
Barry Goldwater High School
GlendaleSkills
- Computer proficiency
- Bilingual Spanish written and spoken
- Organized and detail oriented
- Leadership and problem solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teaching Aide
Madison School District
07.2024 - 12.2024
Account Manager
Alicia’s Cleaning Services
01.2021 - Current
Customer Service Representative Brand Associate
OLD NAVY
06.2020 - 12.2020
High School - undefined
Barry Goldwater High School
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