Stephanie Artiaga
Phoenix
Summary
Dynamic and dedicated professional with experience as a Teacher Instructional Assistant at Phoenix Elementary School District 1. Expert in lesson planning and differentiated instruction, fostering student engagement and success. Proven ability to enhance team performance through effective training and communication, while maintaining a calm demeanor under pressure.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teacher Instructional Assistant
Phoenix Elementary School District 1
09.2023 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented differentiated instruction to meet diverse student needs.
- Utilized various assessment tools to evaluate student progress and understanding.
- Collaborated with colleagues to create a positive learning environment.
- Helped students explore concepts with engaging, learning-focused activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
Costumer Service Rep
Lordsburg Courthouse
01.2018 - 01.2020
- Resolved customer inquiries promptly, ensuring accurate information delivery and high satisfaction levels.
- Managed court scheduling and appointments, optimizing workflow efficiency for legal proceedings.
- Trained new team members on customer service protocols and courthouse procedures to enhance team performance.
- Developed and implemented improved communication strategies between departments to streamline case processing.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Education
High School Diploma -
Stone Coast Academy
Miami, FLSkills
- Lesson planning
- Differentiated instruction
- Student assessment
- Collaborative teaching
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Dependable and responsible
- Excellent communication
- Computer skills
- Calm under pressure
- Organization and time management
- Verbal communication
- Special needs assistance
- Small group instruction
- Record management
- Workflow optimization
- Training and development
- Student evaluations
- Digital literacy
- Visual aids utilization
Certification
- TESOL Certified
- Substitute Certified, Phoenix Elementary School District -
- Certified NCHAM CERTIFIED,
- [CERTIFIED PARAPRO TEAVHER ASSISTANCE
Languages
Spanish
Professional Working
Timeline
Teacher Instructional Assistant
Phoenix Elementary School District 1
09.2023 - Current
Costumer Service Rep
Lordsburg Courthouse
01.2018 - 01.2020
High School Diploma -
Stone Coast Academy