Stephanie Bergeson

Collecting and verifying applicant information, analyzing credit reports, preparing loan files with all necessary documents (pay stubs, bank statements, title work, and appraisals) for underwriters, ensuring regulatory compliance, communicating with borrowers, loan officers, and underwriters, and maintaining accurate records to facilitate a smooth loan approval process.

Confirm the accuracy of applicant data, including income, employment, assets, and debts.

Ensure all loan packages adhere to policies, regulations, and legal requirements

Identify ways to streamline operations and improve customer experience

Built strong relationships with lenders, brokers, and clients for constructive communications.

Documented underwriting decisions, and provided evidence of compliance with applicable regulations.

Made approval and denial recommendations by determining accurate risk levels.

Analyzed credit, income, compliance, title documents, and appraisals during the underwriting process.

Evaluate all documents.

Review the final documents.

Request items from the credit report.

Written/Verbal Verifications.

Order title work and appraisals.

Keeps everything running on a schedule for closing.

Communicates with the borrower.

• Prepared loan documents and ensured timely processing of approvals.
• Reviewed mortgage applications for completeness and compliance with underwriting standards.

• Managed daily bar operations and staff scheduling.
• Oversaw inventory management and ordering of supplies.
• Ensured compliance with health and safety regulations.
• Implemented staff training programs to improve performance standards.
• Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
• Resolved customer complaints regarding quality of food or beverage service in a timely manner.