Stephanie Phillips
Yuma
Summary
Dynamic professional with a proven track record at Lucid Motors, excelling in fast-paced environments. Recognized for exceptional customer service and strong teamwork skills, I effectively manage time and adapt to challenges. Proficient in critical thinking and problem resolution, I consistently enhance operational efficiency and foster positive relationships.
Overview
18
18
years of professional experience
Work History
Front Subframe Assembly
Lucid Motors
09.2025 - 09.2025
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Security Officer
Cocopah RV & Golf Resort
01.2022 - 06.2025
- Monitored premises to ensure safety and security of guests and property.
- Responded promptly to incidents, providing assistance and resolving issues effectively.
- Conducted regular patrols to detect suspicious activities and prevent unauthorized access.
- Documented incidents and prepared reports for management review and follow-up actions.
- Collaborated with local law enforcement during emergencies to maintain public safety.
- Enforced resort policies, ensuring compliance among staff, guests, and visitors.
- Assisted in emergency response drills, enhancing team readiness for potential threats.
- Trained new security personnel on protocols, procedures, and safety measures at the resort.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
HSS Security
11.2007 - 10.2010
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Tax Preparer
Jackson Hewitt
11.2019 - 04.2022
- Prepared individual and business tax returns utilizing industry-standard software for accurate filing.
- Assisted clients in understanding tax documents and ensuring compliance with regulations.
- Collaborated with team members to streamline processes, improving client service efficiency.
- Reviewed financial records to identify discrepancies, enhancing accuracy in tax submissions.
- Educated clients on available deductions and credits, maximizing potential refunds.
- Maintained up-to-date knowledge of tax laws and updates, ensuring compliance in all filings.
- Trained new staff on software tools and procedures to improve onboarding efficiency.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Educated clients on tax planning strategies, helping them save money in future years.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
Security Officer
Country Roads Rv Village
09.2021 - 01.2022
- Monitored premises to ensure safety and security of guests and property.
- Responded promptly to incidents, providing assistance and resolving issues effectively.
- Conducted regular patrols to detect suspicious activities and prevent unauthorized access.
- Documented incidents and prepared reports for management review and follow-up actions.
- Collaborated with local law enforcement during emergencies to maintain public safety.
- Enforced resort policies, ensuring compliance among staff, guests, and visitors.
- Assisted in emergency response drills, enhancing team readiness for potential threats.
- Trained new security personnel on protocols, procedures, and safety measures at the resort.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Bartender
8th Street Tavern
08.2017 - 10.2019
- Crafted a diverse menu of cocktails and beverages, ensuring quality and consistency.
- Provided exceptional customer service, enhancing guest satisfaction and repeat patronage.
- Operated POS systems efficiently, processing orders and managing transactions accurately.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Collaborated with kitchen staff to coordinate timely food and drink service during peak hours.
- Trained new bartenders on bar operations, drink recipes, and customer engagement techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed promotional drink specials that attracted new clientele and increased sales revenue.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Caregiver
SYNERGY HomeCare
02.2015 - 02.2016
- Provided compassionate support to clients, enhancing daily living activities and emotional well-being.
- Assisted with personal care tasks, ensuring comfort and dignity for individuals in home settings.
- Implemented safety protocols, promoting a secure environment for clients and caregivers alike.
- Coordinated medication management, ensuring timely administration and adherence to healthcare plans.
- Communicated effectively with families regarding client progress and care plans, fostering trust and collaboration.
- Maintained accurate documentation of client care activities, contributing to seamless service continuity.
- Adapted quickly to changing client needs, demonstrating flexibility in caregiving approaches and strategies.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
High School Diploma - General Studies
Cibola High School
Yuma, AZSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Front Subframe Assembly
Lucid Motors
09.2025 - 09.2025
Security Officer
Cocopah RV & Golf Resort
01.2022 - 06.2025
Security Officer
Country Roads Rv Village
09.2021 - 01.2022
Tax Preparer
Jackson Hewitt
11.2019 - 04.2022
Bartender
8th Street Tavern
08.2017 - 10.2019
Caregiver
SYNERGY HomeCare
02.2015 - 02.2016
Security Officer
HSS Security
11.2007 - 10.2010
High School Diploma - General Studies
Cibola High School