Stephanie Price
Tucson,AZ
Summary
With over 7 years of experience in revenue cycle management, I bring a strong track record in managing multimillion-dollar portfolios, reducing AR aging, and improving reimbursement outcomes. I am passionate about driving strategic results, cultivating client relationships, and delivering impactful reporting and insights to support growth and revenue optimization.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
10
10
years of professional experience
Work History
Client Success Manager
Titan Health Management, Arizona
02.2024 - Current
- Managed a book of business collaborating with clients to reduce AR aging, maximize reimbursement, and increase liquidation for higher ROI.
- Deliver customized monthly reporting and insights to executive stakeholders.
- Serve as the primary liaison, overseeing client onboarding, relationship management, and satisfaction.
- Represent Titan in professional associations and support marketing and business development campaigns.
- Collaborated with cross-functional teams to ensure seamless onboarding for new clients.
- Developed strong client relationships through regular communication and proactive issue resolution.
- Conducted regular reviews of account performance, identifying opportunities for upselling and expansion of services.
Revenue Integrity Supervisor
Titan Health Management, Arizona
03.2021 - 02.2024
- Co-supervised a team of 40+ collectors and 2 billers managing revenue across 28 hospital facilities in 3 states.
- Analyzed payer performance, billing trends, and workflow compliance to support client goals.
- Facilitated high-level client meetings, reported on KPIs, and drove improvements in collections and liquidation performance.
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored team members on operational procedures and best practices.
Collections Lead / Trainer / Assistant Supervisor
Titan Health Management, Arizona
11.2019 - 03.2021
- Trained new hires and existing staff on payer guidelines including Medicare, Medicaid, Tricare, VA, and commercial insurance.
- Collaborated on executive presentations and reporting initiatives.
- Developed training materials for new staff, enhancing onboarding process and knowledge retention.
- Led collections team to achieve monthly recovery targets through effective strategy implementation.
Collector Level 1-3
Titan Health Management, Arizona
08.2017 - 11.2019
- Maintained high accuracy and exceeded productivity standards while handling complex denials, appeals, and short pay resolutions.
- Managed collections process for overdue accounts, ensuring timely resolution of outstanding balances.
- Analyzed account histories to identify patterns and implement targeted collection strategies.
Collector
GC Services, Arizona
08.2016 - 01.2017
- Managed student loan collections, arranged payment plans, and utilized mediation strategies to resolve delinquencies.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
Data Analyst
Advisory Board, Arizona
08.2015 - 12.2015
- Analyzed complex datasets to derive actionable insights, enhancing decision-making processes across departments.
- Presented findings to executive leadership, influencing strategy adjustments based on comprehensive data analysis results.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
12-2025
Certificate - Medical Billing and Coding
DeVry University
05.2017
Skills
- AR Strategy & Aging Reduction
- Strategic communications
- Revenue Cycle Optimization
- Data Analysis & KPI Reporting
- Leadership & Team Development
- Training & Mentorship
- Project Management
- Business Development Support
- Client engagement
- Project management
- Customer retention
- Data analytics
Timeline
Client Success Manager
Titan Health Management, Arizona
02.2024 - Current
Revenue Integrity Supervisor
Titan Health Management, Arizona
03.2021 - 02.2024
Collections Lead / Trainer / Assistant Supervisor
Titan Health Management, Arizona
11.2019 - 03.2021
Collector Level 1-3
Titan Health Management, Arizona
08.2017 - 11.2019
Collector
GC Services, Arizona
08.2016 - 01.2017
Data Analyst
Advisory Board, Arizona
08.2015 - 12.2015
Certificate - Medical Billing and Coding
DeVry University
Bachelor of Science - Business Administration
Southern New Hampshire University
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