STEPHANIE R. BACA
Phoenix
Summary
To obtain a position as an administrative assistant with a well-established organization where I can utilize my strong organizational skills, administrative skills and Microsoft expertise and the ability to work well with others.
Overview
6
6
years of professional experience
Work History
Tax Preparer/Admin Ass't
Liberty Tax
Phoenix
01.2020 - 04.2024
- Prepared various tax forms for clients
- Copied and shredded necessary documents
- Assist clients to get previous W-2's online
- Set-up Net Spend Prepaid Cards for clients receiving tax returns
- Received payments from clients for tax services, document transactions and disbursed incoming tax returns to clients
Inbound Customer Service Agent
Target
09.2018 - 12.2018
- Handled customer service inquiries
- Answered customers' questions
- Dealt with irate customers
- Ordered Products
- Tracked shipments
Education
A.S. - HEALTHCARE ADMINISTRATION
BROWN MACKIE COLLEGE
PHOENIX, AZ06.2012
Skills
- Type 35 wpm
- Microsoft Suite
- Create Spreadsheets
- Highly Organized
- Able to multi-task
- Work well others
- Strong Customer Service
- Ptin
- Tax certifications
References
- Dan & Laritza, Owners, Liberty Tax, 1920 W Camelback, Phoenix, AZ,
Volunteer Experience
Harvest Compassion Center, Assisted with preparing food baskets for clients., Prepared clothes for clients., Helped bring items to clients' vehicles., Able to multi-task., Work well with others.
Timeline
Tax Preparer/Admin Ass't
Liberty Tax
01.2020 - 04.2024
Inbound Customer Service Agent
Target
09.2018 - 12.2018
A.S. - HEALTHCARE ADMINISTRATION
BROWN MACKIE COLLEGE