Stephanie Soto
Phoenix
Summary
Debt Consultant and Community Outreach Worker with over 10 years of experience serving underserved populations. Skilled in debt management, financial counseling, and resource coordination. Known for excellent listening skills, empathy, and ability to build trusting relationships. Proficient in office software including Word, Outlook, and Excel. Committed to helping others achieve stability and improved quality of life through advocacy and community service.
Overview
5
5
years of professional experience
Work History
Debt Consultant
Alleviate financial
Irvine
09.2025 - Current
- Assisted clients in understanding debt relief options and processes.
- Analyzed client financial situations to provide tailored debt management solutions.
- Educated clients on budgeting techniques and financial literacy principles.
- Collaborated with team members to streamline consultation procedures and improve efficiency.
- Maintained accurate records of client interactions and debt management plans.
- Conducted follow-up consultations to ensure ongoing client satisfaction and support.
Community Outreach & Support
Volunteer and Community Health Worker
Phoenix
- Current
- Organized and led feeding programs and food drives for the homeless.
- Connected community members with resources like housing, healthcare, and social services.
- Worked closely with a nonprofit organization founded by my father focused on aiding the homeless and less fortunate.
- Provided direct support addressing basic needs and advocating for community health.
- Raised awareness on poverty and homelessness, promoting community engagement.
- Volunteer coordination and teamwork
Debt Consultant
Point Breaksolutions
Tempe
05.2025 - 09.2025
- Assisted clients in understanding debt relief options and processes.
- Analyzed client financial situations to provide tailored debt management solutions.
- Educated clients on budgeting techniques and financial literacy principles.
Debt Consultant
Achieve
Tempe
06.2023 - 04.2025
- Provided tailored financial advice on debt management and strategic financial planning.
- Educated clients on various options to resolve debt and achieve financial security.
- Assessed clients' financial health via detailed cash flow analysis.
- Conducted creditworthiness evaluations to inform recommendations.
- Delivered exceptional customer service, boosting overall client satisfaction.
- Resolved complex client issues through effective communication and negotiation.
Debt Consultant
Debt Advisors
Phoenix
10.2020 - 04.2023
- Managed client portfolios, providing personalized financial guidance.
- Stayed updated on industry regulations and compliance standards.
- Educated clients on financial management to prevent future debt problems.
- Fostered a positive team environment through knowledge sharing and collaboration.
Education
Maricopa Community Colleges / Rio Salado College
Tempe, AZWilliam Allen High School -
Allentown, PASkills
- Empathetic listening and communication
- Community outreach and resource coordination
- Advocacy and social support
- Proficient in utilizing salesforce for customer relationship management optimizing sales process and enhancing client interaction
- Crisis intervention and conflict resolution
- Multitasking and organizational skill
- Proficient in Outlook
- Proficient in Excel
- Cultural sensitivity and inclusivity
- Data entry and record keeping
Timeline
Debt Consultant
Alleviate financial
09.2025 - Current
Debt Consultant
Point Breaksolutions
05.2025 - 09.2025
Debt Consultant
Achieve
06.2023 - 04.2025
Debt Consultant
Debt Advisors
10.2020 - 04.2023
Community Outreach & Support
Volunteer and Community Health Worker
- Current
Maricopa Community Colleges / Rio Salado College