Stephanie Young
Peoria
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Bartender Shift Manager
Firebirds Wood Fired Grill
Phoenix, AZ
06.2026 - Current
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
The Gladly (IGS Hospitality)
Phoenix, AZ
02.2023 - 07.2026
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Efficiently handled cash transactions and accurately processed payments using POS system
Bartender
The Mission
Scottsdale, AZ
10.2022 - 02.2023
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Efficiently handled cash transactions and accurately processed payments using POS system
Bartender
Marriott
El Paso, TX
11.2020 - 08.2022
- Implemented process improvements for drink preparation, increasing service speed and accuracy.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Shift Lead/Bartender
Cover 3
San Antonio, TX
06.2013 - 10.2019
- Along with working full time I was also in charge of training new bartenders, doing the schedule and completing the liquor orders as needed. Bartending is something that I love to do!
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Streamlined workflows, improving efficiency and reducing wait times for guests.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
Bartender
Boston's Restaurant and Sports Bar
San Antonio, TX
06.2007 - 11.2013
- When I worked at Boston’s I was a full time bartender. I was also in charge of doing liquor orders and weekly inventory.
Bartender
Houlihan's Restaurants Inc
San Antonio, TX
12.2012 - 06.2013
- I bartending here for a few months and left here to go to my next job at Cover 3.
Education
Bachelor's - Interdisciplinary studies
University of Texas at San Antonio
San Antonio, TXSkills
- POS
- Cocktail experience
- Cocktail shakers
- Beverage recommendations
- Beverage layering
- Beverage muddling
- Beverage building
- Food Service
- Upselling
- Bar opening procedure
- Beverage preparation
- Food handling
- Providing information to customers
- Order taking
- Bar ingredient measurement
- Customer service
- Ice preparation
- Food safety
- Beverage garnish preparation
- Mixology
- Serving
- Customer Personalization
- POS systems
- Beer knowledge
- Beverage stirring
- Complaint handling
- Bar supply restocking
- Maintaining an organized workspace
- Wine knowledge
- Cash handling
- Beverage pouring
- Banquet experience
- Beverage flavor balancing
- Bar supply ordering
- Glassware polishing
- Bartender experience
- Customer relationship building
- Operating systems
- Teamwork
- Addressing dietary restrictions in food service
- Retail math
- Customer expectation management
- Hotel experience
- Hospitality
- Food service cashier experience
- Upscale casual experience
- Bartending - Bartending experience (More than 20 years)
- Bar cleaning
- Restaurant experience
- Time management
- Beverage temperature control
- Bar closing procedure
- Bar sanitation
- Processing cash transactions
- Spirits experience
- Craft beer experience
- Attention to detail
- Upselling strategies
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Customer service expertise
Personal Information
Driving License: Driver's License
Certification
ServSafe Alcohol Certification, TIPS, TABC Certification, Driver's License, ServSafe
Links
- Https://share.indeedassessments.com/share_assignment/sb8fwk4jgiwpeiz
- Https://share.indeedassessments.com/share_assignment/ylv4wz3xztcnnxdg
Timeline
Bartender Shift Manager
Firebirds Wood Fired Grill
06.2026 - Current
Bartender
The Gladly (IGS Hospitality)
02.2023 - 07.2026
Bartender
The Mission
10.2022 - 02.2023
Bartender
Marriott
11.2020 - 08.2022
Shift Lead/Bartender
Cover 3
06.2013 - 10.2019
Bartender
Houlihan's Restaurants Inc
12.2012 - 06.2013
Bartender
Boston's Restaurant and Sports Bar
06.2007 - 11.2013
Bachelor's - Interdisciplinary studies
University of Texas at San Antonio