Stephen Toscano
Queen Creek
Summary
Accomplished Kitchen Manager at Noodles & Company, adept in staff coaching and cost control, enhanced kitchen efficiency and profitability. Spearheaded initiatives for waste reduction, achieving significant savings. Renowned for fostering team collaboration and leadership, ensuring high-quality customer service. Proven track record in improving operational outcomes and employee satisfaction through strategic planning and development.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Noodles & Company
11.2023 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
General Manager
Taco Bell
11.2019 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
General Manager
Charleys Philly Cheese Steak
11.2021 - 11.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Education
High School Diploma - General Studies
Chandler High
Chandler, AZ06.2017
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Inventory control
- Waste reduction
- Attention to detail
- Problem-solving
- Ordering supplies
- Staff management
- Team collaboration and leadership
- Supply ordering
- Goal setting
- Employee scheduling
- ServSafe certification
- Staff coaching
- Cost control
Timeline
Kitchen Manager
Noodles & Company
11.2023 - Current
General Manager
Charleys Philly Cheese Steak
11.2021 - 11.2023
General Manager
Taco Bell
11.2019 - 12.2024
High School Diploma - General Studies
Chandler High
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