Stephina Castillo
Tolleson
Summary
Experienced caregiver skilled in compassionate support and effective communication. Adept at collaborating with healthcare teams to monitor patient progress and implement personalized care plans, ensuring optimal health outcomes and quality of life for clients.
Dedicated professional with strong emotional intelligence and problem-solving skills in caregiving. Proven track record of enhancing client well-being and promoting a safe, supportive environment through active listening and dependable care.
Overview
11
11
years of professional experience
Work History
Caregiver
Anodyne Development
Phoenix, AZ
06.2022 - 03.2026
- Collaborated with healthcare professionals to monitor patient progress and adjust care strategies as necessary.
- Enhanced operational efficiency by streamlining documentation processes for patient records and care plans.
- Organized recreational activities that promoted physical mobility and social engagement among clients.
- Provided compassionate support to individuals with disabilities, enhancing quality of life and daily living activities.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Behavior Technician
Home Away From Home
Peoria, AZ
02.2020 - 03.2022
- Implemented individualized behavior intervention plans to support client development.
- Collaborated with multidisciplinary teams to assess client progress and adjust strategies.
- Monitored and documented behavioral data to ensure consistency in treatment delivery.
- Trained new staff on best practices for behavior management techniques and client engagement.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Advocated for clients' needs during team meetings, enhancing overall care quality and outcomes.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Worked as part of collaborative team to address changing needs of children and families.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
Group Home Manager
House of Hope
Phoenix, AZ
08.2015 - 11.2019
- Provided direct support in crisis situations, utilizing de-escalation techniques effectively.
- Developed engaging activities to improve clients' social skills and communication abilities.
- Conducted regular assessments to identify areas for improvement in client behavior plans.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Coordinated family meetings to address concerns and foster communication between families and staff.
- Implemented programs to enhance residents' social skills and community engagement opportunities.
- Managed daily operations and staff schedules to ensure optimal care for residents.
Education
High School Diploma -
Vista Grande High School
Casa Grande, AZ09-2014
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Emotional support
- Basic housekeeping
- Personal hygiene assistance
- Relationship building
- Meal preparation
- Housekeeping tasks
- Supportive companionship
- Direct patient care
- Team collaboration
- Medication and appointment reminders
- Heavy lifting
- Special needs care
- HIPAA compliance
- Incident reporting
- ADL assistance
- End-of-life care
- Care plan assessment
- Hoyer lifting equipment
Timeline
Caregiver
Anodyne Development
06.2022 - 03.2026
Behavior Technician
Home Away From Home
02.2020 - 03.2022
Group Home Manager
House of Hope
08.2015 - 11.2019
High School Diploma -
Vista Grande High School