Steve Estrada
Peoria
Summary
Results-driven operating engineer armed with a degree and years’ of experience. Dedicated to improving safety, efficiency, and productivity, of organizations goals. Adept at working with and leading teams in the optimization of processes and procedures within facility operations.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
21
21
years of professional experience
Work History
Critical Environment Technician Manager
Micrososft
07.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Enhanced team productivity with thorough training on new technologies and procedures.
Critical Environment Technician Lead
Jones Lang-Laselle
06.2021 - 07.2021
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn
- Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently
- Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and able to identify all alarms
- Guide, oversee, and perform various types of maintenance and repairs following methods of procedure(MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment, also escalate when appropriate
- Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures
- Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns
- Understands, follows, ensures, and coaches team on safety and security requirements
- Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety objectives
- Participates in required meetings, trainings, and necessary handoffs.
Critical Facilities Engineer
JLL, Jones Lang-Laselle
11.2020 - 06.2021
- Monitor and adjust all mechanical/pneumatic equipment, control gauges, distributor panels, valves, thermostats, and other equipment necessary to provide a comfortable environment for the buildings
- Safety training and understanding knowledge of tasks to be preformed
- Nspect buildings, ground and equipment for unsafe or malfunctioning conditions
- Possess competent knowledge of the use and care of tools and equipment used in facility and ground maintenance
- Perform preventive maintenance duties, including changing filters, oiling motors, inspecting/adjusting belts, replacing bearings, aligning shafts
- Annual inspections as directed by manufacturers
- Document and report activities
- Maintain and operate life safety/fire systems
- Comply with all applicable codes, regulations, governmental agency and Company directives as related to building operations and practice safe work habits
Engineering Lead Technician
Celerion
02.2020 - 10.2020
- Responsible for the overall management of the clinical site Management of building operations and maintenance
- Coordination of interoffice moves; physical space rehabilitation/build-out projects
- Manage waste disposal; vendor contract management and selection; adherence to OSHA and safety regulations
- Maintain HVAC systems and equipment at optimum levels
- Preform maintenance repairs plumbing, mechanical and fire life safety equipment.
Engineering Supervisor
Macy's
10.2018 - 02.2020
- Perform maintenance and monitoring repairs to the mechanical, plumbing, structural, furniture, control, and fire, life and safety systems to keep building systems up to applicable standards
- Maintain HVAC systems and equipment at optimum levels (e.g., cleaning, inspecting, changing parts)
- Where necessary, record readings and make adjustments to ensure proper operation of equipment
- Monitor pricing and work quality of outside contractors
- Eview monthly Client Service Request summaries to pinpoint and correct recurrent operational problems
- Respond to customer inquiries in a timely and professional manner
- Ssist site Facility Management team with emergency situations (e.g., fire alarms, chemical spills, hazardous conditions) and take appropriate actions.
Operating Engineer
Paragon Services
07.2018 - 10.2018
- Perform maintenance and monitoring repairs to the mechanical, plumbing, structural, furniture, control, and fire, life and safety systems to keep building systems up to applicable standards
- Maintain HVAC systems and equipment at optimum levels (e.g., cleaning, inspecting, changing parts)
- Where necessary, record readings and make adjustments to ensure proper operation of equipment
- Monitor pricing and work quality of outside contractors
- Eview monthly Client Service Request summaries to pinpoint and correct recurrent operational problems
- Respond to customer inquiries in a timely and professional manner
- Ssist site Facility Management team with emergency situations (e.g., fire alarms, chemical spills, hazardous conditions) and take appropriate actions.
Reverse Logistics Technician
Danby Appliances
03.2017 - 06.2018
- Responsible for testing returned /damaged / defective product, performing rework, diagnosing and repairing the returned product
- I was the subject matter expert in training and guiding
- Aterial Handlers and Warehouse Workers on proper procedures for the tasks listed above
- I also performed periodic service repairs and warranty work
- I trained and certified all employees on forklft and fork clamps
- Traveled to Canada for technician training to become certified trainer for the west coast.
Operations Manager
Johnstone Suppply
10.2006 - 02.2017
- Direct all operation aspects of the branch operations from distribution to customer service
- Develop and implement sales and profitability plans
- Assist with developing branch and organization objectives
- Address customer and employee concerns
- Ensure the safekeeping of company assets, including structures, equipment, inventory, and cash
- Trained and coach new employees
- Develop and Implement Sales and profitability plans
- Trained and coached new employees
- Implemented cold calls for customers that have not bought from Johnstone Supply for over a year
- Implemented bid follow up calls to increase sales growth.
Service Manager
Coca Cola Bottling
10.2004 - 10.2006
- Identify operational problems and develop solutions
- Direct the overall preparation and administration of department budget and fiscal goals
- Research, review departmental scorecard and execute cost per activities
- Strengthen profits and reduce operating costs by focusing on enhanced business processes, removing waste and meeting, company goals
- Involved in multiple project teams that include, facility consolidation, logistic cost savings, and the implementation of SAP systems migration, conversion, and integration
- Aid in the set-up and provide support for new systems and processes
- Develop and coach staff to maintain high levels of service and to meet department standards and goals
- Oversee Special events dept for County Fair and Tucson
- Odeo events.
Parts Supervisor
Coca Cola
01.2004 - 01.2005
- Managed staff and was responsible for $325,000 in parts and support for all Phoenix field technicians and shop technicians.Provided excellent customer service for internal and external customers.Created processes and procedures to meet parts demand
- Reviewed parts usage to reduce out of stock parts
- Implemented company objective to ship parts directly to technicians
- Reduced hold for parts by 2% in the first year
- Collaborated with all departments to review all parts, remove slow moving parts
- Increasing service efficiency
- Oversee special events dept for the Phoenix Open and State Fair.
Education
OSHA Certified Forklift Trainer ASE Certified Universal EPA Certified -
Associate of Applied Science - Air, Ventilation and Refrigeration Maintenance Technology
Universal Technical Institute
Phoenix, Arizona, AZ01.1997
Branch Manager Certification Training - General Studies
Glendale Community College
Phoenix, Hardi, Glendale, Arizona, AZ06.2018
Skills
- Maintenance
- Management
- Troubleshooting
- Forklift
- Inventory
- Scheduling
- Team Building
- Training
- Customer Service
Timeline
Critical Environment Technician Manager
Micrososft
07.2021 - Current
Critical Environment Technician Lead
Jones Lang-Laselle
06.2021 - 07.2021
Critical Facilities Engineer
JLL, Jones Lang-Laselle
11.2020 - 06.2021
Engineering Lead Technician
Celerion
02.2020 - 10.2020
Engineering Supervisor
Macy's
10.2018 - 02.2020
Operating Engineer
Paragon Services
07.2018 - 10.2018
Reverse Logistics Technician
Danby Appliances
03.2017 - 06.2018
Operations Manager
Johnstone Suppply
10.2006 - 02.2017
Service Manager
Coca Cola Bottling
10.2004 - 10.2006
Parts Supervisor
Coca Cola
01.2004 - 01.2005
OSHA Certified Forklift Trainer ASE Certified Universal EPA Certified -
Branch Manager Certification Training - General Studies
Glendale Community College
Associate of Applied Science - Air, Ventilation and Refrigeration Maintenance Technology
Universal Technical Institute
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