Steven Butler

* Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

* As Secretary, I submitted event submissions to the university, took notes on current business during executive board meetings, and met with university officials on details of events.

* As Internal Vice President, I managed six different chairmen positions. Which included alumni relations, community service, fundraising, scholarship, historian, and brotherhood. This meant managing events for each position, looking over a budget of over $7,000, making sure everyone is during their job, and reporting back to the fraternity.

• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Built relationships with customers to encourage repeat business.

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Represented organization positively and professionally while providing community with much-needed services.