Steven Garis
Tucson
Summary
Dynamic and results-driven technician with a proven track record of expanding the Vortex brand and enhancing market share in the Tucson service area. Extensive experience and expertise are leveraged to deliver exceptional value and customer experiences while fostering a culture of excellence among technicians. Committed to streamlining job processes and providing comprehensive training and mentorship, ensuring the legacy of the Vortex name is upheld through skilled and knowledgeable team members. Passionate about driving operational efficiency and empowering others to achieve their full potential in the field.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Technician - Master Technician
Vortex
01.2019 - 01.2025
- Throughout my career with Vortex I have performed throughout many roles and have participated in all technical training programs Vortex has offered thus far. My roles and certifications include the following:
- Service Tech 1-4
- Miners Safety and Health certified 2020
- AAADM certification 2020
- Certified Trainer 2021
- Fire Door certification May 2023
- Master Technician 2025
Commercial Foreman
King Door Company
01.2011 - 01.2014
- New Construction Residential Installer 2011-2012
- Residential Installer and Service Tech 2012
- Commercial Installer and Service Tech 2012-2014
- Commercial Installer and Service Tech 2015-2018
- Commercial Field Foreman and Service Advisor 2018-2019
- As Commercial Field Foreman and Service Advisor managed all large or special projects for the company from the quoting process, ordering, receiving, scheduling, and installation.
Education
High School Diploma -
Foothill High
Bakersfield, CA06-2009
Skills
- Communication
- Clear and concise communication with customers to determine their exact needs and desires I take the time to hold a meaningful conversation with the customer to understand what the customer is telling me; I listen to the customer and reassure them that I have heard them and will keep in mind their wishes throughout the interaction I can discern how each customer likes to interact and conduct business and adapt as needed, whether the customer likes a friendly lighthearted interaction or is strictly down to business, I am adaptable to all our customers
- Problem Solving
- Because of my extensive experience in the field, I can quickly identify the root cause of issues with all manner of products and assets and therefore can offer multiple effective solutions to any given problem I strive to think through every problem and potential solutions, and the effects of the solutions as applied If I am not familiar with an asset or product, I am driven to do the research and follow through until I come to a resolution that I and ultimately our customers are pleased with
- Experience
- As a door technician of 15 years, I am competent with installation and repairs of the following systems and products
- Warehouse Doors and Operators
- RSD’s, HDRSD’s, HDRSFD’s Sectionals with standard track, high lift, and full vertical tracks Multi Section Counterbalance doors, One Piece counterbalance doors, Megadoor Bi-fold hanger doors Highspeed doors such as Rytec, Albany, Hermann Liftmaster, Micanan, Overhead/Genie
- Gates and Operators
- Slide and swing gates along with the accompanying UL325 standards
- Liftmaster, DKS, Hysecurity, Viking
- Pass Doors, Frames and Hardware
- GA, HM, Wood
- Autodoors, Low Energy, controls and Sensors
- Dorma, Door Controls, Stanley, Horton, Tormax, Besam, Nabco, Record
- BEA Ixio, BEA LZR HR100, Falcon, Optex
- Access Controls
- Various Power Supplies, Maglocks, Keypads, Card readers, motorized retractions, fail safe and fail secure strikes and other devices 12 and 24 ac and dc low voltage systems, along with understanding normally open, normally closed circuits, and systems that rely on data input
- (weigand)
- Roof hatches
- Store fronts and Glass
- Airwalls or Operable walls
- Custom Wrought Iron and Gates
- Computer
- I can operate various computer programs and can learn rather quickly on such programs
- I can type on a computer properly with a current wpm of 30 or more
Certification
- Miners Safety and Health certified 2020
- AAADM certification 2020
- Certified Trainer 2021
- Fire Door certification May 2023
- Master Technician 2025
Timeline
Service Technician - Master Technician
Vortex
01.2019 - 01.2025
Commercial Foreman
King Door Company
01.2011 - 01.2014
High School Diploma -
Foothill High
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