Steven Hubbard
Phoenix
Summary
Compassionate Medical Assistant with proven expertise in patient care, customer service, and medical terminology. Committed to fostering patient relationships and enhancing satisfaction through effective communication and problem-solving skills.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
Desert Foot and Ankle
Mesa, AZ
07.2022 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Prepared examination rooms and sterilized instruments to maintain safety standards
- Coordinated administrative and operational tasks within satellite office, optimizing workflow and efficiency.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted in patient intake and documentation for efficient workflow management
Dispatcher
Winners Auto Transport
Phoenix, AZ
- Managed inbound and outbound calls, providing exceptional customer service during transport inquiries.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed incoming freight logistics and worked with staff to maximize load effectiveness.
Mail Clerk
American Refrigeration Supplies
Phoenix, AZ
- Sorted and distributed incoming mail to designated departments efficiently.
- Assisted in departmental functions to ensure seamless workflow.
- Coordinated front office phone activities, enhancing responsiveness and support for corporate operations.
Education
Medical Assisting With Phlebotomy Degree -
Arizona College of Nursing
06-2022
Skills
- Direct patient care
- Vital sign monitoring
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Problem-solving skills
- Team collaboration
Lead Medical Assistant for Research Study
I was the lead medical assistant / phlebotomist for a clinical research study. I coordinated patient schedules for treatments, and collected labs from patients. This involved collecting vitals, completing extensive paperwork, packaging and shipping samples for our lab, preparing patients for treatments, coordinating with our sponsor / research company.
Accomplishments
Eagle Scout
Timeline
Medical Assistant
Desert Foot and Ankle
07.2022 - Current
Dispatcher
Winners Auto Transport
Mail Clerk
American Refrigeration Supplies
Medical Assisting With Phlebotomy Degree -
Arizona College of Nursing