Jacob Engstrom
Glendale
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Field Service Specialist
Restoration 1 of Phoenix
05.2025 - Current
- Damage Assessment: Inspect properties, identify water sources, and determine the scope of damage.
- Water Extraction: Use pumps, wet vacuums, and other tools to remove standing water.
- Drying & Dehumidification: Set up and monitor drying equipment (air movers, dehumidifiers, heaters) to thoroughly dry structures.
- Demolition & Repair: Remove damaged materials (carpet, drywall, insulation) and perform restoration/repair work.
- Site Maintenance: Keep job sites clean, safe, and organized.
Service Technician
Arrowhead Cadillac
07.2018 - 03.2025
- Conducted routine maintenance services to ensure optimal vehicle performance.
- Utilized advanced diagnostic tools to identify issues accurately.
- Collaborated with team members to streamline service processes and enhance productivity.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Siding Installer
Dudley Brothers Construction
01.2014 - 12.2016
- Inspected completed installations for quality assurance, identifying areas for improvement and rectification.
- Installed various siding materials, ensuring adherence to safety and quality standards.
- Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
- Operated power tools and equipment, maintaining compliance with safety protocols and guidelines.
Education
Associate of Applied Science - Automotive Technology
Universal Technical Institute
Phoenix, AZ05-2018
Skills
- Remote support
- Network configuration
- Field operations
- Diagnostic skills
- Hardware repair
- Electrical systems
- Mechanical aptitude
- Repair and installation
Timeline
Field Service Specialist
Restoration 1 of Phoenix
05.2025 - Current
Service Technician
Arrowhead Cadillac
07.2018 - 03.2025
Siding Installer
Dudley Brothers Construction
01.2014 - 12.2016
Associate of Applied Science - Automotive Technology
Universal Technical Institute