Stormy Vigil
Phoenix
Summary
Passionate about helping customers and creating a satisfying experience. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
5
5
years of professional experience
Work History
Chiropractic Assistant
Peak Health Chiropractic & Acupuncture
Westminster
10.2017 - 11.2018
- Greated clients, checked them in, confirmed insurance status
- Took general diagnostic information, blood pressure, height, weight, took X-Rays requested by the doctor
- Managed the practices schedule and set appointments for patients
- Communicated with patients about their treatment
Appointment Setter
AITHR
Denver
08.2016 - 10.2017
- Called customers and identified their needs
- Described goods and services, set appointments to dispatch, tracked the outcome of appointments and followed up with customer
- Maintained detailed notes of interaction with customer
- Gave detailed answers to all of their questions
Provider Relations
Xerox Medicaid
Denver
08.2013 - 10.2015
- Understood knowledge of medical billing and coding, claims processing, and provider enrollment process
- Answered provider questions pertaining to denied claims, medicaid benefits, medical codes, and other inquiries
Education
GED -
Front Range
CO01.2011
Skills
- Strong communication skills
- Organized
- Time management
- Excellent multitasker
- Detail-oriented
- Outstanding customer service skills
- Friendly, enthusiastic, and full of positive energy
- Responding quickly and resourcefully to customer requests or concerns
- Using suggestive selling techniques to increase sales
- Insurance verification
Timeline
Chiropractic Assistant
Peak Health Chiropractic & Acupuncture
10.2017 - 11.2018
Appointment Setter
AITHR
08.2016 - 10.2017
Provider Relations
Xerox Medicaid
08.2013 - 10.2015
GED -
Front Range
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