SU BRADSBY
Mesa
Summary
Self-starter Human Resources professional with a proven track record of managing HR operations effectively. Detail-oriented with exceptional communication and project/change management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for fostering a collaborative team environment and delivering results that align with organizational goals.
Overview
32
32
years of professional experience
Work History
Human Resources Coordinator
International Rescue Committee (IRC)
03.2023 - 03.2025
- Company Overview: Global NGO - Federal & State Funding Program
- Work closely and directly with senior management in supporting, collaborating, and assisting in the strategic & restructuring plan, project execution, communication, and critical decision-making, while acting as a key liaison between senior leadership and other departments
- Manage the performance management process as it applies to case management and legal support employees, including performance evaluation, analysis, and development
- Oversee day-to-day HR Operations and serve as the HR Focal point for the main office in Phoenix and the other two locations in Arizona for all employee lifecycle matters, including recruitment and pre-employment process, developed and implemented onboarding and orientation programs for new employees, payroll & benefits, and separation/termination
- Liaise with regional HR partners to escalate issues and connect staff with appropriate HR-related training and other resources. Coordinate HQ initiatives related to the IRC Way, Duty of Care, Safeguarding, and related content with the HQ in NY and other locations in different time zones
- Manage all HR-related support and activities; Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities. Handled employee inquiries and complaints regarding policy and benefits issues
- Maintained HRIS and kept employee files up to-date and accurate
Human Resources Business Consultant
Self-employed
01.2017 - 03.2023
- Company Overview: HR Strategies & Management Consulting for Construction & Hospitality Projects
- Assisted and guided clients/project owners regarding HR and organization policies and procedures; identified innovative solutions and options to address complex human resource management issues
- Serves as a point-of-contact for the clients/project owners regarding HR concerns, needs, and issues
- Assist the clients/project owners' services, including contract agreements and improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Conducts general needs analyses and provides recommendations to the clients/project owners
- Represent the project owners in coordinating with contractors/sub-contractors/vendors and assist in project financial management
- Managed client relationships through regular check-ins and updates on project progress
- Conducted thorough market research and analysis, providing valuable insights for client decision-making
Human Resources Project Manager
Marubeni Toshiba Joint Venture (MTJV)
02.2014 - 02.2015
- Company Overview: Engineering-Japanese Rail Transportation turnkey management for Bangkok MRT Purple Line Project
- Oversee the company's strategy for HR management and development for the new company's setup
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance, including Government liaison (Ministry of Labor, Immigration Division, and Office of the Board of Investment) and coordinate with vendors/outsources
- Collaborated with multi-nationalities executive leaders to align HR initiatives with overall business goals and objectives in the direction of People & Organization management, including all human resources operations, specifically Staff planning, Recruitment process, Compensation & Benefits, Employee Relations, Employee development, training, and performance evaluations
- Coach, support, mentor, and challenge expatriate line managers in applying HR policies and practices, providing advice and guidance on complex HR issues to minimize turnover risk during the project period
- Oversee HR matters for the organization from the beginning, throughout, and end of the project. Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
- Maintained company compliance with local employment laws, wages, and hours to established organizational standards.
Human Resources & Administrative Manager
NAE-Regents International (IB World) School
06.2013 - 02.2014
- Company Overview: World's Premium Schools Organization
- Oversee the installation and implementation of the HR system as merging management programs based on global systems for the Organizational Change Management (OCM) project
- Implement various personnel processes including organization restructuring and updating employment agreements and ensure the company policy and procedure are fully adhered
- Work closely with expatriate head departments and business managers for staff planning to ensure that the staffing levels are sufficient to deliver the teaching and administration of the school efficiently and cost-effectively
- Manage the performance management process for academic staff and support staff, including performance evaluation, analysis, and development
- Administer academic and support staff recruitment and employment, including screening and evaluating applicants, in keeping with legal requirements and Company Policies
- Provided consultation on various sensitive personnel issues and provided exceptional administrative support for expatriate teachers, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations
Human Resources Operations Manager
International Rescue Committee (IRC)
10.2012 - 03.2013
- Company Overview: Global NGO-Special Project Finding by UNHCR & USAID, 6 months contract
- Oversee human resources operations; lead and direct the human resource team to deliver comprehensive HR services to merging organizations with Organizational Change Management (OCM) strategy
- Merged and maintained employee benefits data in the new automated HRIS. Coordinates data transfer to external vendors, plan providers, auditors, and consultants.
- Manage talent and succession planning, taking overall responsibility. Planned and executed the recruitment strategy to meet the organization's staffing requirements
- Responsible for performance management evaluation and coaching managers and staff on performance management issues and processes. Provided guidance on development for managers and their teams.
- Coordinate activities with administrators of other divisions and departments. Ensure all visas, work permits, and camp passes - new invitation letters and applications/renewals are well prepared for newly hired/current staff, visitors, and other documents for Expatriate employees
Human Resources Department Consultant
Self-Employed
08.2010 - 10.2012
- Company Overview: Private Hospital & Healthcare Organizations HR Development Service
- Organize and manage the various training programs within the organization. Manage personnel needs of the company and be responsible for the screening and training of new employees.
- Liaised with customers, management, and marketing teams to better understand customer needs and recommend appropriate solutions.
- Assist MD as a personal assistant and manage an organization's workforce's learning and professional development to prepare for JCI standards
- Assist and guide HR Manager in day-to-day HR operations. Manage and update job descriptions and assist executive management with HR matters
- Develop lesson plans to develop staff skills in English communication, workplace professionalism, and client management in an international environment
- Lead adult/employee professional development classes using positive, interactive methods. Track employee assessment progress and improvement documentation
HRBP-Project Coordinator
BDB/A, LLC.
02.2000 - 08.2010
- Company Overview: Architectural Design, Construction Planning & Project Management
- Act as part of the executive management team for professional HR, operations, and financial management consultation
- Manage firm's day-to-day office operations as a new company, including human resources, recruitment, administration, travel management. Guide line managers in coaching, counseling, career development, disciplinary actions, reducing legal risks and ensuring regulatory compliance
- Build company image by collaborating with customers, government, community organizations, and employees, enforcing ethical business practices
- Project coordinate, including created job files for each project and maintained current data, document control, public agency approvals/permits filing and tracking
- Client and consultant liaising & contract management for accounts payable/receivable
Ward Management & Senior Charge Nurse, R.N.
St. Louis Hospital
11.1992 - 05.1998
- Company Overview: Private International-Catholic Hospital
- Managed day-to-day patient care/service operations for the Medical-Surgical Ward of this ISO 9002 and ISO 14001-certified facility
- Operated hospital computer system for all aspects of patient care from admission to discharge from the Ward. Maintained all medical files according to the hospital's filing system
- Partner in staff professional development and English language training, daily English-speaking patient interactions, and coordinating with staff of neighboring hospitals in healthcare improvement curricula
- Assist the manager of Nursing department in charge of Inpatient department staffing needs analysis, nursing staff performance assessment, and staff position assignments
- Acting Head nurse and was recommended for advancement to Nurse Shift Supervisor of all nurses hospital-wide just before moving to the United States
Education
Human Resources Management -
Cornell University
07.2024
Medical Billing & Coding - undefined
San Francisco State University
San Francisco, CA05.2018
Human Resources Management -
California State University, East Bay
Hayward, CA12.2017
Mini Master Human Resources Management -
Chulalongkorn University
10.2016
Speaking and Listening Skills -
University of California Berkeley
Berkeley, CA12.1998
Bachelor of Science - Nursing Science
Saint Louis College
10.1992
Skills
- Human Resources, Organization, and International Workplace Management
- Strong Work Ethic, Accountability
- Analytical & Critical Thinking
- Human resources audits, HR Policies and Procedures, Compliance
- Maintains Confidentiality
- Leadership & Development
- Interpersonal & Relationship Building, Strong Communication
- Detail-Oriented, Results-Oriented
- Compassionate and Patient, Employee Relations
- Time Management & Multi-tasking
- HR Technology & HRIS Systems
- Recruitment Management, Negotiation
- Outlook, Microsoft Office, Edge
- OneNote, Box, Word, PowerPoint, Excel
- ADP, Workday, ServiceNow
- Teams, Zoom
Accomplishments
- Installed and implemented all Human Resources Standard Operation Procedures (SOP) for the new company start-up.
- Represented the company in all labor protection law activities.
- Provided industrial relations advice and coached line managers.
- Successfully negotiated and reviewed contracts with external recruitment partners.
- Organized cultural and non-cultural activities for companies.
- Conceptualized and implemented the HRIS in the organization.
Languages
English
Full Professional
Thai
Native or Bilingual
Laos
Limited Working
Timeline
Human Resources Coordinator
International Rescue Committee (IRC)
03.2023 - 03.2025
Human Resources Business Consultant
Self-employed
01.2017 - 03.2023
Human Resources Project Manager
Marubeni Toshiba Joint Venture (MTJV)
02.2014 - 02.2015
Human Resources & Administrative Manager
NAE-Regents International (IB World) School
06.2013 - 02.2014
Human Resources Operations Manager
International Rescue Committee (IRC)
10.2012 - 03.2013
Human Resources Department Consultant
Self-Employed
08.2010 - 10.2012
HRBP-Project Coordinator
BDB/A, LLC.
02.2000 - 08.2010
Ward Management & Senior Charge Nurse, R.N.
St. Louis Hospital
11.1992 - 05.1998
Medical Billing & Coding - undefined
San Francisco State University
Human Resources Management -
Cornell University
Human Resources Management -
California State University, East Bay
Mini Master Human Resources Management -
Chulalongkorn University
Speaking and Listening Skills -
University of California Berkeley
Bachelor of Science - Nursing Science
Saint Louis College