Suleyman Najafli
Absheron
Summary
Experienced General Store Manager with a strong background in both electronics and grocery retail operations. Skilled in leading teams, optimizing store performance, and ensuring excellent customer service. Proven ability in inventory control, merchandising, staff management, and maintaining high operational standards. Highly organized, results-driven, and committed to delivering an efficient and customer-focused store environment.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Administrator
Soliton LTD MMC
Baku, Baku City
07.2019 - Current
- Oversee daily store operations to ensure smooth and efficient workflow.
- Provide excellent customer service and resolve customer inquiries or complaints promptly and professionally.
- Maintain proper organization and cleanliness of the store, ensuring products are well-displayed and shelves are fully stocked.
- Manage inventory levels, including receiving goods, checking stock accuracy, and reporting shortages or discrepancies.
- Process sales transactions accurately using the store’s POS system.
- Prepare daily, weekly, and monthly sales or inventory reports as required by management.
- Coordinate with suppliers, couriers, and internal departments for product deliveries and returns.
- Monitor staff performance, assign daily tasks, and ensure company standards and policies are followed.
- Handle administrative tasks such as documentation, filing, and updating store records.
- Assist in store promotions, product launches, and marketing activities.
- Ensure compliance with company rules, health & safety regulations, and operational procedures.
Administrator
Sahil Trading MMC
Baku, Azerbaijan
12.2014 - 06.2019
- Oversee daily operations of the grocery store to ensure efficient and smooth workflow.
- Provide high-quality customer service, assist shoppers, and resolve inquiries or complaints professionally.
- Ensure all food products are properly displayed, labeled, and stored according to hygiene and safety standards.
- Monitor freshness and expiration dates, removing or reporting any expired or damaged items.
- Manage inventory levels, including receiving goods, checking invoices, and verifying the quality and quantity of delivered products.
- Track stock availability and report shortages to management or suppliers.
- Supervise cashiers and floor staff, assign tasks, and ensure compliance with company policies.
- Process sales reports and maintain accurate records of daily transactions.
- Maintain cleanliness and order in all store areas, including shelves, storage rooms, and refrigeration sections.
- Coordinate with suppliers and delivery personnel regarding product orders and returns.
- Assist in price updates, promotions, and preparation of special displays.
- Ensure compliance with food safety, hygiene, and health regulations at all times.
Education
Bachelor of Science - Radio engineering and communications
Azerbaijan Technical University
Baku, Baku CitySkills
- Strong customer service and communication
- Effective store operations management
- Accurate inventory and stock control
- Team supervision and task coordination
- POS system and cash-handling proficiency
- Product merchandising and shelf organization
- Problem-solving and quick decision-making
- Time management and multitasking
- Knowledge of food safety and hygiene standards
- Reporting and documentation accuracy
Languages
Azerbaijan
Native
English
Upper intermediate (B2)
Affiliations
- Reading business and self-development books . Walking and outdoor activities. Organizing and planning tasks. Customer service and retail-related learning. Listening to podcasts (business, motivation, lifestyle). Fitness and healthy lifestyle. Volunteering or helping in community events
Certification
SAT GROUP- Sales and management training
Timeline
Administrator
Soliton LTD MMC
07.2019 - Current
Administrator
Sahil Trading MMC
12.2014 - 06.2019
Bachelor of Science - Radio engineering and communications
Azerbaijan Technical University