Summer Bakke
Tempe
Summary
Developed expertise in client relationship management within customer-focused environment. Skilled in analyzing client needs and delivering customized solutions. Seeking to transition into new field where these abilities can drive success and foster growth.
Overview
6
6
years of professional experience
Work History
Server
Over Easy Kitchen
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Lead
Mountainside Fitness
07.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
Household Manager
Household/Familial Management
09.2022 - 06.2024
- Developing schedules for activities of daily living to increase efficiency and quality of services provided
- Design and provide a safe learning environment environment to encourage and maximize positive social emotional development
- Caregiver coaching involving collaboration with parents around safety and best practice
- Behavioral skill building including modeling of appropriate behaviors and behavior management programs
- Risk assessment and management
Office Administrator
Price Mortgage LLC
05.2019 - 08.2022
- Handled payroll in a timely and organized matter
- Trusted with collecting and depositing large sums for payroll and compensation
- Performed HR duties to create a stable and constructive workplace
- Conducted file cleanup, organization, and additions on a daily basis
- Helped build one-of-a-kind systems for payroll, customer service, HR, and customer return rates
- Often covered reception and trusted with face-to-face customer service
- Trusted with closing documents and funds in relation to mortgage, insurance, etc
- Authorized to view, log, and confirm customer’s personal information to confirm an ethical and factually correct mortgage obtaining process
- Worked directly with employees to ensure that their personal files remained clean, accurate and up to legal standards
Education
High School Diploma -
Camille Casteel High School
01.2021
Skills
- Personable
- Driven
- Works in a timely manner
- HR & Payroll
- Can communicate primarily via email
- Microsoft experience
Timeline
Server
Over Easy Kitchen
10.2024 - Current
Shift Lead
Mountainside Fitness
07.2024 - Current
Household Manager
Household/Familial Management
09.2022 - 06.2024
Office Administrator
Price Mortgage LLC
05.2019 - 08.2022
High School Diploma -
Camille Casteel High School
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