Summer Rocke
Flagstaff
Summary
Dependable professional with a strong background in customer service and teamwork. Proven ability to thrive in fast-paced environments, demonstrating critical thinking and organizational skills to enhance team performance and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Little Caesars
Hansley
2026.02 - 2026.04
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Starbucks Barista
Tina M.
2024.09 - 2025.06
- Prepared and served high-quality coffee beverages following established recipes and techniques.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Assisted in training new baristas on equipment operation and customer service protocols.
- Resolved customer complaints effectively, demonstrating strong interpersonal skills and product knowledge.
Walmart Team Lead
Reean M.
2022.04 - 2024.07
- Led team to achieve operational goals through effective coordination and resource management.
- Implemented training programs to enhance team knowledge of tools and safety protocols.
- Facilitated communication between teams, ensuring alignment on project objectives and timelines.
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Lower Antelope Canyon Tours
Dixie Elliis / Lailah Y.
2017.03 - 2021.11
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Science - Psychology
Coconino Community College
Page, AZHigh School Diploma -
Page High School
Page, AZ2016-05
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Critical thinking
- Organizational skills
- Calm under pressure
Timeline
Little Caesars
Hansley
2026.02 - 2026.04
Starbucks Barista
Tina M.
2024.09 - 2025.06
Walmart Team Lead
Reean M.
2022.04 - 2024.07
Lower Antelope Canyon Tours
Dixie Elliis / Lailah Y.
2017.03 - 2021.11
Associate of Science - Psychology
Coconino Community College
High School Diploma -
Page High School