Susan Evans
Phoenix
Overview
5
5
years of professional experience
Work History
Corn Packer
Mission
12.2023 - Current
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
Client Relations and Internal Support Coordinator
Roto Rooter
04.2023 - 12.2023
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Collaborated with cross-functional teams to improve overall product quality and customer experience.
- Mentored new team members, ensuring smooth onboarding and integration into the department.
- Reduced escalations by effectively addressing concerns at the first point of contact whenever possible.
Sales Associate
Macy's
12.2021 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to build rapport and loyalty
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
Assistant Manager
Wingstop
06.2019 - 12.2021
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Mentored team members in effectively following corporate procedures delivering top-notch customer service
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
Store Coordinator & Receptionist
Puff & Fluff Grooming And Pet Sitting
02.2020 - 04.2021
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
- Checked in and greeted visitors and customers professionally and provided friendly, knowledgeable assistance
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment
Education
Associate of Science - Veterinary Technology
Maricopa Community Colleges - Mesa Community College
05.2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Corn Packer
Mission
12.2023 - Current
Client Relations and Internal Support Coordinator
Roto Rooter
04.2023 - 12.2023
Sales Associate
Macy's
12.2021 - 07.2022
Store Coordinator & Receptionist
Puff & Fluff Grooming And Pet Sitting
02.2020 - 04.2021
Assistant Manager
Wingstop
06.2019 - 12.2021
Associate of Science - Veterinary Technology
Maricopa Community Colleges - Mesa Community College
Similar Profiles
Riley BeckerRiley Becker
Patient Access Representative at MissionPatient Access Representative at Mission
Dellya HubbardDellya Hubbard
Budtender at MissionBudtender at Mission
Misael Conde RiveroMisael Conde Rivero
Electrician at MissionElectrician at Mission
Nathan Roy-LapointeNathan Roy-Lapointe
Elgin Street Mission at MissionElgin Street Mission at Mission
Erik BraunErik Braun
Enterprise Account Manager at Super MicroEnterprise Account Manager at Super Micro