Summary
Overview
Work History
Education
Skills
Websites
References
Certification
Timeline
Generic

Susan Lange

Sun City

Summary

Dynamic Medicare Sales Associate with proven success at Health Alliance Medical Plans, excelling in enrollment assistance and seminar presentations. Skilled in customer service and adept at following up on sales leads, I effectively drive engagement and satisfaction while managing benefit accounts. Committed to delivering exceptional results in a fast-paced environment.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Medicare Sale Associate

Health Alliance Medical Plans
Champaign
01.2007 - Current
  • Medicare Sales – Present products to prospects and assist with enrollment.
  • Medicare sales for employer groups with Medicare retirees.
  • Schedule and conduct Medicare Advantage seminars.
  • Follow up on Sales Leads
  • Assist with Phone Calls During High Volume Periods

Customer Service Agent / Producer

Murphy Insurance Group, Inc.
Champaign
01.2004 - 01.2007
  • Service Individual and Group Benefit Accounts
  • Medicare and Individual Health Sales
  • Submit Applications and Claims Information
  • Conduct Medicare Advantage Seminars

Customer Service Agent

Acordia / Wells Fargo Ins. Service
Champaign
01.1994 - 01.2004
  • Service Individual and Group Benefit Accounts
  • Medicare and Individual Health Sales
  • Submit Applications and Claims Information
  • Assist Individual Benefit Producers as Needed

Education

High School Diploma - General Studies

GCMS High School
Gibson City, IL
06-1981

Skills

  • Medicare sales and enrollment assistance
  • Customer service and support
  • Sales lead follow-up
  • Seminar presentation skills
  • Benefit account servicing

References

Will be given upon request

Certification

  • Active AZ Life & Health Insurance Producer License
  • Active Non-Resident IL Life & Health Insurance Producer License
  • Active Non-Resident NC Life & Health Insurance Producer License
  • Active Non-Resident WA Life & Health Insurance Producer License
  • Active Non-Resident IN Life & Health Insurance Producer License

Timeline

Medicare Sale Associate

Health Alliance Medical Plans
01.2007 - Current

Customer Service Agent / Producer

Murphy Insurance Group, Inc.
01.2004 - 01.2007

Customer Service Agent

Acordia / Wells Fargo Ins. Service
01.1994 - 01.2004

High School Diploma - General Studies

GCMS High School

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Susan Lange