Suzan Smith
Washington
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Research and Development Manager
Suzan
02.2020 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Developed relationships and communicated with clients to explain proposals, present research findings or discuss project status.
- Maintained budget guidelines, approved all expenses and submitted timely financial reports.
- Built and strengthened field partnerships to advance group research and awareness of activities.
- Created process recipes and conducted statistical analysis to define specifications and determine equipment capabilities.
- Partnered with sales, strategy and business development to identify new product opportunities, manage project portfolio and work assignments.
Research Assistant
Suzan
05.2018 - 02.2020
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
- Collected research data through experimentation, surveys and leading focus groups.
- Attended seminars and symposiums to improve overall knowledge and understanding.
Education
MBA - Business Administration And Management
Sent-luis
05.2017
Skills
- Corporate Social Responsibility
- Project Specifications
- Customer Satisfaction
- Pricing Structures
- Critical Thinking
- New Product Introductions
- Developing Concepts
- Corporate Communications
- Market Trend Analysis
Timeline
Research and Development Manager
Suzan
02.2020 - Current
Research Assistant
Suzan
05.2018 - 02.2020
MBA - Business Administration And Management
Sent-luis
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