SYDNEY Barrett
PRESCOTT VALLEY
Summary
Dynamic Operations Manager with extensive experience in leading teams to achieve operational excellence. Skilled in problem-solving, employee motivation, and customer service, with a strong focus on process optimization and training development to drive business success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager/Coordinator
FedEx:Ground
Camp Verde, AZ
09.2020 - Current
- Streamlined package sorting processes to enhance operational efficiency and reduce delays.
- Led a team of package handlers to achieve service excellence.
- Developed training programs for new employees
- Oversaw inventory management systems, ensuring accurate inventory and supplies.
- Processing Hazmat's, and International packages.
- Run morning operations, occasionally night operations.
- Invoices,Adding new vendors, pay station bills.
- Truck Inspections
- ITQA/BCSA
- Handing disputes and complaints
- Handing new hires paper work and orientations
Office Assistant
Ford Dealership
Huntington Beach, CA
01.2017 - 01.2019
- Managed daily office operations, ensuring efficient workflow and communication among departments.
- Coordinated appointment scheduling for service and sales departments, improving customer satisfaction and service efficiency.
- Maintained accurate inventory records using dealership management software to streamline ordering processes.
- Assisted in the preparation of financial reports, enhancing budget tracking and resource allocation accuracy.
- Mentored junior staff in administrative procedures, promoting consistency and adherence to company policies.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA2017
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- MS office
- Workflow optimization
- Strategic planning
- Project leadership
Accomplishments
Station of the quarter
Certification
CPR
Timeline
Operations Manager/Coordinator
FedEx:Ground
09.2020 - Current
Office Assistant
Ford Dealership
01.2017 - 01.2019
High School Diploma -
Huntington Beach High School