Sydney Griffith
Glendale
Summary
Dynamic and results-driven professional with a proven track record at Shoe Carnival, excelling in customer service and cash handling. Adept at fostering relationships to drive repeat business while demonstrating strong teamwork and problem-solving skills. Committed to enhancing operational efficiency and delivering exceptional experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate/Lead
Shoe Carnival
02.2024 - Current
- Organizing the store in specific flows to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Support efficient shipment operations.
Caregiver
Personal Family
02.2023 - 07.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
Enrollment Specialist
Humana
01.2022 - 02.2023
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Streamlined the enrollment process for increased efficiency and enhanced user experience.
- Understood and thoroughly explained services provided to customers and potential customers.
- Provided accurate information about services and programs ensuring compliance with regulations
Shipment Manager
Old Navy
10.2018 - 12.2021
- Managed a team of warehouse staff, ensuring proper training and adherence to safety protocols.
- Analyzed data to identify trends in shipping performance, leading to continuous improvement initiatives.
- Reduced shipping errors by closely monitoring inventory and conducting regular audits.
- Built a positive work environment that encouraged collaboration among team members while emphasizing accountability towards individual responsibilities.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Cactus High School
Glendale, AZ05.2014
Skills
- Teamwork and collaboration
- Time management
- Customer service
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Money handling
Timeline
Sales Associate/Lead
Shoe Carnival
02.2024 - Current
Caregiver
Personal Family
02.2023 - 07.2023
Enrollment Specialist
Humana
01.2022 - 02.2023
Shipment Manager
Old Navy
10.2018 - 12.2021
High School Diploma -
Cactus High School
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