Sydney Schmidt
Scottsdale
Summary
Positive and upbeat professional makes guests, customers, co workers, feel happy and safe while balancing diverse business’s. Successful in maintaining productivity and calm in fast-paced environments.
Very Hardworking employee with customer service, multitasking, organization, cleanliness and time management abilities. Devoted to giving every customer/co-worker a positive and memorable experience.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Restaurant Hostess
The Phoenician Resort
Scottsdale
03.2023 - Current
- Greeted guests warmly and ensured a welcoming atmosphere.
- Assisted servers by communicating guest needs promptly.
- Collaborated with team members to enhance overall service efficiency.
- Handled guest feedback with professionalism and care.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Food runner/Restaurant Hostess/Restaurant Busser
Breakfast Club
Scottsdale
07.2023 - 10.2024
- Delivered food orders promptly to tables in a fast-paced breakfast environment.
- Communicated with kitchen staff to ensure accurate and timely order preparation.
- Assisted servers by refilling beverages and clearing empty dishes efficiently.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Assisted in training new staff members on restaurant operations and procedures.
- Checked all dishes before delivering them to ensure quality standards were met.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Collaborated with management team on ways to improve service levels within the restaurant.
Daycare Worker
Lifetime Athletic Club
Biltmore Arizona
03.2022 - 08.2023
- Supervised daily activities for children in a safe and nurturing environment.
- Developed engaging lesson plans to promote early childhood learning and development.
- Assisted children with personal care needs, including feeding and diaper changes.
- Communicated effectively with parents about children's progress and behavior.
- Maintained cleanliness and organization of play areas, toys, and supplies.
- Collaborated with team members to ensure smooth daily operations of the daycare.
- Implemented safety protocols to ensure a secure environment for all children.
- Enforced rules to teach good manners and maintain safe environment.
- Maintained accurate daily records of attendance and activities completed by each child.
- Developed age-appropriate curriculums to meet the individual needs of each child.
Cleaning Houses
Riverbend Cleaning
Alton
08.2018 - 01.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Alton High School
Alton, iLSome College (No Degree) - Business Management
Lewis And Clark Community College
Godfrey, ILSkills
- Guest relations
- Reservation management
- Customer service
- Service efficiency
- Conflict resolution
- Attention to detail
- Adaptability in fast-paced environments
- Cleanliness and hygiene
- Supply restocking
- Friendly demeanor
- Task prioritization
- Listens, gets tasks done fast and efficiently
- Hard worker
- Strong
- Works well with others
Timeline
Food runner/Restaurant Hostess/Restaurant Busser
Breakfast Club
07.2023 - 10.2024
Restaurant Hostess
The Phoenician Resort
03.2023 - Current
Daycare Worker
Lifetime Athletic Club
03.2022 - 08.2023
Cleaning Houses
Riverbend Cleaning
08.2018 - 01.2021
Alton High School
Some College (No Degree) - Business Management
Lewis And Clark Community College