Sydni Daria

Admissions Associate

• Welcomed new customers and guided them through the company’s process with clarity and professionalism.
• Developed strong time management and organizational skills to efficiently handle front-desk operations.
• Processed payments accurately and supported the daily schedule to ensure smooth customer flow.

Sales Representative

• Transitioned into a customer-facing sales role, honing strong communication and follow-up skills.
• Managed event details to ensure seamless execution and a positive experience for all guests.
• Acted as a liaison between customers and the operations team to support satisfaction and resolve issues quickly.

Assistant General Manager & Owner’s Assistant

• Promoted to a leadership role responsible for opening and closing procedures, staff scheduling, and cash handling.
• Oversaw day-to-day operations, ensuring all departments ran efficiently and team members were supported.
• Supervised a team of Assistant General Managers and served as their point of contact and escalation lead.
• Worked closely with ownership to complete delegated tasks, provide timely updates, and take initiative in solving problems.
• Gained in-depth knowledge of the backend booking system, including website programming and updates.

Sales Associate & Cashier

• Gained in-depth knowledge of store layout and product locations across all aisles to efficiently assist customers.
• Developed familiarity with a wide range of tools, hardware parts, and home improvement supplies.
• Operated the cash register, handled opening and closing procedures, and maintained accurate cash handling practices.
• Took ownership of a dedicated inventory section, ensuring stock was organized, accurate, and fully replenished.
• Trained in multiple departments including paint mixing, key cutting, and point-of-sale systems.
• Provided high-quality customer service by offering knowledgeable product recommendations and timely support.

Sales Associate | Cashier | Store Merchandiser

• Began as a Sales Associate, greeting guests and providing direct support on the sales floor. Maintained a designated area of the store, ensuring merchandise was neatly organized, correctly sized, and properly stocked.
• Promoted to Cashier, where responsibilities included managing customer transactions, handling security sensors, and meeting daily sales goals.
• Advanced to Store Merchandiser, overseeing visual displays and creating appealing clothing rack designs to highlight new product arrivals.
• Played a key role in processing shipments, organizing the stockroom (including shoe inventory), and ensuring consistent product availability on the sales floor.
• Contributed to a positive shopping experience by maintaining a clean, visually appealing, and customer-friendly environment.