Sydnie Gonzalez
Mesa
Summary
5-year Starbucks Partner who is a results-driven leader with expertise in team supervision and operational efficiency. Proven ability to enhance workflow and deliver exceptional customer service.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Starbucks Coffee Company
Mesa
03.2026 - Current
- Assisted in daily store operations and inventory management.
- Facilitated team meetings to improve communication and collaboration among staff.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Store Manager
Starbucks Coffee Company
Mesa
01.2023 - 04.2025
- Scheduled staff shifts to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Assistant Store Manager
Starbucks Coffee Company
Mesa
04.2022 - 01.2023
- Assisted in daily store operations and inventory management.
- Trained new partners on customer service standards and product knowledge.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Office Manager
Mesa Window Tinting And Glass
Mesa
08.2019 - 01.2021
- Managed daily office operations and maintained a welcoming environment for clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Coordinated schedules for appointments and services to optimize workflow efficiency.
- Communicated with vendors to ensure timely delivery of materials and services.
Education
Associate of Arts - General Studies
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2020
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ06-2026
Skills
- Customer service
- Team leadership
- Effective communication
- Inventory management
- Project management
- Data analysis
- Time management
Timeline
Assistant Store Manager
Starbucks Coffee Company
03.2026 - Current
Store Manager
Starbucks Coffee Company
01.2023 - 04.2025
Assistant Store Manager
Starbucks Coffee Company
04.2022 - 01.2023
Office Manager
Mesa Window Tinting And Glass
08.2019 - 01.2021
Associate of Arts - General Studies
Maricopa Community Colleges, Mesa Community College
Bachelor of Arts - Psychology
Arizona State University