Symba SAVANNA Smith
Tucson
Summary
Dedicated server with exceptional customer service skills, ensuring guest satisfaction and repeat business. Proven ability to maintain cleanliness standards and effectively manage multiple tables in a fast-paced environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server
Waffle House
01.2019 - 07.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, coordinating orders and minimizing wait times for guests.
- Trained new staff on menu items, company policies, and customer service standards to ensure high-quality service.
- Collaborated with kitchen staff to accurately communicate orders and maintain workflow efficiency during peak hours.
- Resolved customer complaints effectively, maintaining positive dining experiences and fostering loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
High School Diploma -
New River Community College
Dublin, VASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Team collaboration
- Sales expertise
- Supply restocking
- Quality control
Certification
food handlers
cpr first aid
Languages
English
Spanish
Full Professional
Timeline
Server
Waffle House
01.2019 - 07.2026
High School Diploma -
New River Community College