Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tabitha Stoudemire

Phoenix,AZ

Summary

Experienced operations professional with strong focus on optimizing workflows and enhancing productivity. Skilled in team collaboration, resource management, and problem-solving, ensuring seamless operations and achievement of objectives. Reliable and adaptable, consistently delivering high-quality results in dynamic environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Operations Specialist

PeopleReady
10.2023 - Current
  • Coordinate daily operations to ensure efficient workflow across departments.
  • Oversee full-cycle recruitment, including negotiations and pre-employment processes.
  • Collaborate with marketing, finance, and operations teams to execute client projects.
  • Managed day-to-day operations, ensuring that deadlines were met, resources were allocated effectively, and project objectives were achieved.
  • Managed high volumes of customer inquiries, effectively prioritizing tasks to meet deadlines consistently.
  • Boosted team productivity by providing ongoing training and support to fellow specialists.
  • Trained and mentored three lower-level employees in 2024-2025.

Customer Service Representative

Aston Carter
07.2023 - 10.2023
  • Manage inbound service calls and resolve customer inquiries efficiently.
  • Navigate company systems and processes to support positive client outcomes.
  • Contribute to a collaborative and high-performing customer service team.
  • Managed 30 plus high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Customer Service Associate

ARCsmart Solutions
07.2022 - 07.2023
  • Handled technical support calls and scheduled service appointments.
  • Routed calls to specialists and entered detailed service records.
  • Maintained accurate documentation and supported quality assurance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Guest Service & Admin Roles (Selected)

Extended Stay Hotels
05.2021 - 08.2021
  • Handled front desk operations, reservations, and guest services.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Cook Supervisor

Georgia State
06.2019 - 07.2020
  • Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
  • Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
  • Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
  • Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
  • Continuously evaluated staff performance levels through regular assessments, identifying areas for improvement and providing targeted coaching.
  • Exceeded health inspection standards consistently by maintaining a stringent focus on cleanliness and sanitation practices throughout the kitchen space.
  • Cultivated a positive work atmosphere through open communication channels between staff members, promoting teamwork and cooperation among colleagues.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Directed food preparation and cooking activities to meet health and safety standards.

Cook 1

Georgia State University
01.2019 - 06.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Administrative Assistant

Overcomers' Child Care
01.2013 - 08.2015
  • Managed databases, created reports, and maintained filing systems.
  • Supervised staff and coordinated daily schedules and operational logistics.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.

Culinary Specialist (CS3)

United States Navy
11.2005 - 08.2008
  • Led food operations and managed logistics for shore and shipboard environments.
  • Trained personnel, coordinated inventory, and maintained compliance with sanitation and safety standards.
  • Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
  • Mentored junior culinary staff, fostering professional growth and supporting skill development.
  • Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
  • Upheld the highest standards of quality control throughout all stages of food production from ingredient sourcing to final plating.

Education

Bachelor of Science - Behavioral Health with an Emphasis in Trauma

Grand Canyon University
Phoenix, AZ
08-2028

Skills

  • Office Administration
  • Operations Coordination
  • Staff Training & Supervision
  • Microsoft Office Suite
  • Customer Relationship Management (CRM)
  • Conflict Resolution
  • Multitasking & Prioritization
  • Data Entry & Reporting
  • Operational excellence
  • Business process improvement
  • Workflow management
  • Conflict mediation

Certification

ServSafe Food Protection Manager (Expired Aug 2023)

Timeline

Senior Operations Specialist

PeopleReady
10.2023 - Current

Customer Service Representative

Aston Carter
07.2023 - 10.2023

Customer Service Associate

ARCsmart Solutions
07.2022 - 07.2023

Guest Service & Admin Roles (Selected)

Extended Stay Hotels
05.2021 - 08.2021

Cook Supervisor

Georgia State
06.2019 - 07.2020

Cook 1

Georgia State University
01.2019 - 06.2019

Administrative Assistant

Overcomers' Child Care
01.2013 - 08.2015

Culinary Specialist (CS3)

United States Navy
11.2005 - 08.2008

Bachelor of Science - Behavioral Health with an Emphasis in Trauma

Grand Canyon University

Similar Profiles

CREATE PROFILE
Tabitha Stoudemire