Tabitha Turner
Phoenix
Summary
Dedicated block two nursing student always willing to go the extra mile to get the job done thoroughly and efficiently. Works well under stress and proficient in task prioritization on a busy day; a skill enhanced by background in serving and management. A team player who strongly values patient-centered care and empathy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Phoenix, AZ
03.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Collaborated with kitchen staff to streamline food preparation and improve service efficiency.
- Managed multiple tables simultaneously, enhancing workflow during peak hours.
- Assisted in training new servers, promoting team cohesion and performance standards.
- Developed extensive knowledge of menu items, enabling effective recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Online Shopping Manager
Safeway
Scotts, MI
11.2020 - 01.2021
- Led team in achieving operational goals through effective scheduling and resource allocation
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Customer Service Representative
Valley Environmental Resources
Peoria, AZ
07.2020 - 10.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Scheduled jobs for technicians in the most efficient way depending on location, job time, and job type.
- Coordinated with internal teams to ensure timely resolution of service issues.
Cashier
Safeway
Phoenix, AZ
06.2017 - 07.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Balanced cash drawer accurately at the end of each shift.
- Implemented strategies to reduce checkout wait times during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ06-2027
Associate of Science - Nursing
Glendale Community College
Glendale, AZ05-2027
High School Diploma -
Sandra Day O'connor High School
Glendale, AZ05-2019
Skills
- Strong work ethic
- Professional appearance
- Memory retention
- CPR certification
- Patient observation
- Professional bedside manner
- Time management
- Calm under stress
- Basic life support
Certification
- First Aid/CPR Certified
Timeline
Server
Olive Garden
03.2021 - Current
Online Shopping Manager
Safeway
11.2020 - 01.2021
Customer Service Representative
Valley Environmental Resources
07.2020 - 10.2020
Cashier
Safeway
06.2017 - 07.2020
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Glendale Community College
High School Diploma -
Sandra Day O'connor High School