Marivic Jensen
Winslow,AZ
Summary
Dynamic Restaurant Manager with a proven track record at Chang Thai, excelling in recruitment and kitchen oversight. Enhanced customer satisfaction through proactive feedback implementation and ensured compliance with health standards. Skilled in menu development, fostering a vibrant atmosphere that consistently delivers exceptional dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Chang Thai
01.2022 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
High School Diploma -
Deer Valley Highschool
AzSkills
- Recruitment
- Kitchen oversight
- Restaurant operations management
- Menu development
- Menu development
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Reduced employee turnover by [Number]% by creating and implementing a no-cost incentive program.
- Increased sales by [Number]% while reducing food costs by []%, leading to a $[Number] net profit in the last two years.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Certification
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Languages
English
Native or Bilingual
Timeline
Restaurant Manager
Chang Thai
01.2022 - Current
High School Diploma -
Deer Valley Highschool
Similar Profiles
ISAAC TEYE AMANEYISAAC TEYE AMANEY
RESTAURANT MANAGER/STEWARD at CHANG THAI SP Z.O ORESTAURANT MANAGER/STEWARD at CHANG THAI SP Z.O O
Garret EdgellGarret Edgell
Dishwasher at Chang Thai CuisineDishwasher at Chang Thai Cuisine
Boonsom ChudnutBoonsom Chudnut
General at Zabb Thai RestaurantGeneral at Zabb Thai Restaurant
Andrew BethelAndrew Bethel
Supervisor at Joshua GradingSupervisor at Joshua Grading
Mark LopezMark Lopez
Assistant Director of Nursing at NaphCareAssistant Director of Nursing at NaphCare