Summary
Overview
Work History
Education
Skills
Timeline
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Talitha Aguilar

Maricopa

Summary

Professional worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

18
18
years of professional experience

Work History

Professional Educator

Legacy Traditional School
07.2022 - Current
  • Continuously sought out opportunities for professional growth, attending conferences and workshops to stay current on best practices within the field of education.
  • Developed and maintained positive relationships with parents, which resulted in increased support for student success.
  • Collaborated with colleagues to establish an interdisciplinary curriculum, fostering a deeper understanding of content across subjects.
  • Led professional development workshops for fellow educators to enhance teaching strategies and overall effectiveness.
  • Served as a mentor teacher, guiding new educators in effective teaching methods and providing ongoing support throughout their first year in the profession.
  • Communicated regularly with parents about their child''s progress, addressing concerns promptly and working together to develop solutions for improvement.
  • Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.

Advanced Pre Kindergarten

Children's Learning Adventure
09.2020 - 05.2022
  • Established a positive classroom environment that promoted respect, inclusion, and cooperation among students.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Developed and implemented behavior management plans.
  • Organized and supervised large and small group activities.
  • Established positive relationships with students and families.

Banking Associate

Community Bank by Bank of America
08.2019 - 06.2020
  • Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
  • Reduced transaction processing times by effectively utilizing banking software systems for accurate data entry and account management.
  • Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
  • Fostered strong client relationships, providing personalized service and maintaining open communication channels.
  • Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.
  • Balanced teller drawers and ATM cash.
  • Opened, closed, and updated accounts for customers.
  • Assisted customers with banking needs and inquiries.

Regional Manager

Softland International
04.2009 - 05.2012
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Waitress

Hooters Inc.
09.2007 - 04.2009
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Master of Arts - Elementary Education

Western Governors University
Salt Lake City, UT
06-2023

Bachelor of Arts - Educational Studies

Western Governors University
Salt Lake City, UT
03-2022

High School Diploma -

Pima High School
Pima, AZ
05-2006

Skills

  • Team-based learning
  • Creativity and innovation
  • Time management
  • Clear communication
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Relationship building
  • Conflict resolution
  • Goal setting

Timeline

Professional Educator

Legacy Traditional School
07.2022 - Current

Advanced Pre Kindergarten

Children's Learning Adventure
09.2020 - 05.2022

Banking Associate

Community Bank by Bank of America
08.2019 - 06.2020

Regional Manager

Softland International
04.2009 - 05.2012

Waitress

Hooters Inc.
09.2007 - 04.2009

Master of Arts - Elementary Education

Western Governors University

Bachelor of Arts - Educational Studies

Western Governors University

High School Diploma -

Pima High School

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Talitha Aguilar