Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tamala Tomlinson

Tamala Tomlinson

Tucson

Summary

Retail Store Manager with extensive expertise in streamlining store operations, elevating employee training, and crafting successful sales strategies.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Leader

Speedway LLC
11.2019 - 07.2025
  • Managed daily operations at gas station and convenience store, optimizing efficiency.
  • Oversaw accounting, ordering, scheduling, and employee management for store.
  • Trained new managers as certified Management trainer, enhancing leadership skills.
  • Ensured adherence to company policies regarding security, cash handling, health, and safety.
  • Developed promotional campaigns to increase profits and sales growth.
  • Collaborated with departments to facilitate smooth store operations.

Food Specialist

Speedway LLC
08.2017 - 11.2019
  • Implemented comprehensive food safety protocols that ensured adherence to regulatory requirements.
  • Inspected delivery vehicles routinely for cleanliness and proper temperature control.
  • Managed inventory records accurately for all raw materials and finished products.
  • Developed reports detailing ingredient costs along with shelf life and storage needs.
  • Provided training for staff in food preparation, sanitation, and safety practices.
  • Addressed customer complaints regarding food service to improve satisfaction levels.
  • Supervised thorough cleaning activities in kitchen and dining areas to uphold cleanliness.
  • Analyzed customer feedback systematically to drive improvements in product offerings.

Server, Grill Master, Food Prep, Line Cook, and Shift Manager

Red Lobster
03.2004 - 03.2016
  • Managed dining room as server and Shift Manager, ensuring smooth operations.
  • Supervised kitchen as Grill Master, prioritizing food quality and safety.
  • Conducted food preparation in alignment with sales data and order demands.
  • Served and presented meals expertly to enhance guest experience.
  • Anticipated customer needs and delivered timely service to exceed expectations.
  • Engaged with guests courteously, contributing to overall satisfaction.
  • Maintained composure while multitasking in high-pressure situations.
  • Facilitated training for new staff on established service protocols.

Education

No Degree - Electrical Engineering and Technology

Purdue University
Kokomo, IN

High School Diploma - General Education

Kokomo High School
Kokomo, IN
01.1993

Skills

  • Effective communication
  • Cash handling expertise
  • POS systems knowledge
  • Multitasking proficiency
  • Leadership and team building
  • Loss prevention strategies
  • Adaptability and flexibility skills
  • Time management techniques
  • Safety protocols in stores
  • Management of store operations
  • Customer support services
  • Supply chain ordering processes
  • Coaching employees effectively
  • Operational excellence in stores
  • Dependable team member
  • KPI analysis and tracking
  • Collaborative teamwork
  • Organizational effectiveness
  • Pricing strategy development
  • Visual merchandising skills
  • Reporting and documentation expertise
  • Proficient in Microsoft Office
  • Enhancing customer experiences
  • Strategic work planning
  • Friendly demeanor
  • Product rotation methods
  • Monitoring customer flow
  • Sales promotion tactics
  • Budgeting and financial planning
  • Store maintenance standards
  • Problem-solving capabilities
  • Engaging employees effectively
  • Conflict resolution strategies

Certification

  • Driver's License
  • ServSafe

Timeline

Store Leader

Speedway LLC
11.2019 - 07.2025

Food Specialist

Speedway LLC
08.2017 - 11.2019

Server, Grill Master, Food Prep, Line Cook, and Shift Manager

Red Lobster
03.2004 - 03.2016

No Degree - Electrical Engineering and Technology

Purdue University

High School Diploma - General Education

Kokomo High School

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Tamala Tomlinson