Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
13
13
years of professional experience
Work History
Scheduling Coordinator
USPS
Bellmawr
03.2001 - 11.2009
Communicated schedule changes to appropriate department personnel and other ancillary areas.
Analyzed scheduling trends to recommend process improvements, resulting in an increase in efficiency.
Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay
Collaborated with department managers to forecast staffing needs
Interpreted and explained work procedures and policies to brief staff.
Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
Led weekly scheduling meetings to address concerns, distribute assignments, and
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Sales and Marketing Executive
Premier Promotions Group
Cherry Hill
05.1997 - 12.2000
Developed and implemented successful sales strategies to maximize profits.
Participated in industry events such as conferences and seminars to build brand awareness among target audiences.
Provided product demonstrations to prospective clients.
Reduced process lags by training employees on best practices and protocols.
Organized trade shows and exhibitions to promote products and services.
Conducted individual account manager reviews to determine training needs and improve sales performance.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
Some College (No Degree) - Computer And Information Sciences
Drexel University
Philadelphia, PA
Skills
Schedule management
Payroll administration
Data analysis
Process improvement
Employee training
Timeline
Scheduling Coordinator
USPS
03.2001 - 11.2009
Sales and Marketing Executive
Premier Promotions Group
05.1997 - 12.2000
Some College (No Degree) - Computer And Information Sciences