Dynamic professional with a proven track record at USPS, excelling in handling and sorting mail with exceptional attention to detail and teamwork. Leveraged problem-solving skills and organizational prowess to enhance team productivity and safety. Demonstrated leadership in fast-paced environments, significantly improving operational efficiency and fostering collaborative workspaces.
Overview
9
9
years of professional experience
Work History
Mail Handler
USPS
Phoenix, AZ
12.2019 - 12.2024
Utilized physical strength to move mail and packages of varying sizes and weights.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained a clean and organized workspace to facilitate efficient mail handling processes.
Followed safety protocols while handling and sorting mail for personal safety purposes.
Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Supervisor
Superior Air-Ground Ambulance Service Inc.
Elmhurst, IL
01.2016 - 11.2019
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
High School Diploma - All
Proviso East High School
Maywood, IL
05.2011
Skills
Handling and sorting mail
Team collaboration
Problem-solving skills
Workplace safety
Loading and unloading
Mail distribution
Equipment operation
Teamwork and collaboration
Problem-solving
Attention to detail
Time management
Computer skills
Organizational skills
Active listening
Effective communication
Accomplishments
Supervised team of Number staff members.
Achieved Result by completing Task with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Result through effectively helping with Task.