Tameka Keys
Phoenix
Summary
Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
HonorHealth
07.2024 - Current
- Schedules patients, Verifies authorizations, Collects co-payments, Organizes and documents scheduling, registration and payment policies.
- Prepares treatment room for examination of patients. Escorts patient to examining room, obtain history, take patient’s vital signs, Clean and restock exam rooms. Maintain supplies in coordination with office coordinator.
- Receives telephone calls from patients, pharmacy documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
- Performs a variety of front office duties as needed, including, but not limited to, reception, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling.
- Performs venipuncture and obtains specimens, performs lab tests. Administered and record injections, within the scope of practice as directed by provider.
Account Payables Analysis
Randstad- Freeport-McMoRan - Contract
03.2023 - 06.2024
- Matched purchase orders with invoices and recorded necessary information.
- Attach credit received by vendors and upload to Baswar and SAP
- Contact vendors via email and via teams for missing Purchase orders and Service orders.
- Research and verify if Po numbers in SAP match the invoices in Baswar.
Exhibition Assistant
Express Employment Professionals
08.2022 - 12.2023
- Take head count for each exhibitor.
- Ensure all exhibitors sign in and answer any questions they may have.
Sales Associate
Express Employment Professionals
02.2023 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Patient Care Coordinator
Express Employment Professionals
06.2022 - 07.2022
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Cash Route Auditor
Keurig Dr Pepper, Inc.-Contract
01.2022 - 05.2022
- Count cash deposits from Delivery Drivers, including Full Service Vending Drivers.
- Document errors and variances thoroughly.
- Reconcile delivery routes.
- Prepare all incoming cash, coin and check deposits for armored transport pickup.
- Process payments on account.
- Assist with office clerical duties.
Medical Assistant
Allina Health
11.2019 - 12.2021
- Provided patient care support and assisted provider.
- Collaborate with a team supporting multiple providers.
- Roomed patients, managed patient flow Obtained adequate patient medical information/data. Cleaned, prepared, organized and re-stocked exam rooms
- Administered medications, follow up on lab results
Medical Assistant
North Memorial Hospital- Contract
01.2018 - 11.2019
- Roomed patients and conduct pre-appointment interviews
- Take and record patient vitals signs
- Assist Physician with procedures as requested.
- Prepared examination rooms.
- Updated medical records.
- Follow up with patients regarding care needs.
- Administered medications, follow up on lab results.
Education
Associate of Applied Science - Business
Maricopa Community Colleges, Glendale Community College
Glendale, AZ 08.2025 - 10.2025
Diploma - Medical Assistant
The Bryman School
PhoenixSkills
Sef Motivated
Adaptability
Enthusiasm for learning
Basic research and collection
Data entry
EPIC
CAS
Basware
SAP
Microsoft Outlook
Microsoft Teams
Microsoft excel
Microsoft Office
Customer service
Documentation
Collaboration
Problem Solving
Critical Thinking
Accuracy and Attention to Detail
Communication
Organizations skills
Time Management
Interpersonal skills
Inventory
Administrative support
Scheduling appointments
Cash handling
Timeline
Associate of Applied Science - Business
Maricopa Community Colleges, Glendale Community College
08.2025 - 10.2025
Medical Office Assistant
HonorHealth
07.2024 - Current
Account Payables Analysis
Randstad- Freeport-McMoRan - Contract
03.2023 - 06.2024
Sales Associate
Express Employment Professionals
02.2023 - 03.2023
Exhibition Assistant
Express Employment Professionals
08.2022 - 12.2023
Patient Care Coordinator
Express Employment Professionals
06.2022 - 07.2022
Cash Route Auditor
Keurig Dr Pepper, Inc.-Contract
01.2022 - 05.2022
Medical Assistant
Allina Health
11.2019 - 12.2021
Medical Assistant
North Memorial Hospital- Contract
01.2018 - 11.2019
Diploma - Medical Assistant
The Bryman School