Tamekia Newman
Phoenix
Summary
Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach.Highly organized Scheduler with relevant background in managing complex calendars, coordinating logistics, and streamlining administrative processes. Strengths include ability to prioritize tasks, multitask efficiently, and maintain confidentiality. Have consistently ensured smooth operations in previous roles by effectively reducing scheduling conflicts and improving overall efficiency.
Overview
10
10
years of professional experience
1997
1997
years of post-secondary education
Work History
Lead Community Scheduler
ATHENA SPECIALTY GROUP
Surprise
07.2023 - Current
- Responsible for a wide range of tasks including entering scheduling instructions in the electronic medical record (EMR) system, scheduling patient appointments for various medical needs, utilizing appropriate schedule codes for office and hospital procedures, and programming patients for diagnostic and imaging tests.
- I promptly handle telephone calls to establish or confirm appointments, provide patients with clear instructions about their appointments, and ensure they have the necessary medical clearance.
- I collect and verify patient insurance information to confirm coverage for scheduled procedures.
- Additionally, I manage data entry into various electronic systems, maintain and update patient medical records, and ensure proper documentation and coding of patient information.
- I also support the office environment by maintaining organization and assisting with other administrative tasks as needed to support the healthcare team.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Assisted team members in understanding their roles within the schedule framework.
- Developed and maintained schedules using project management software.
- Managed communication between teams to ensure project timelines were met.
- Coordinated scheduling for multiple projects to optimize resource allocation.
- Scheduled and confirmed appointments.
Professional Care Giver
WEECCARE
Litchfield
01.2019 - Current
- Assist and Support families with children who are differently abled and need additional assistance.
- Set goals and plans for children to challenge them and promote creativity through learning objectives such as social and educational development.
- Review plans with the parents and social workers to ensure productivity.
- Help with daily schedules to include preparing meals and abiding by food diets.
- Administering Medication.
Apartment Manager
APARTMENT MANAGEMENT CONSULTANTS
Phoenix
08.2022 - 07.2023
- Managed all business aspects of an Apartment Community of ninety-six units and 5 Employees to include administrative office staff and building maintenance staff.
- Successfully onboard, train new employees.
- Design and implement employee training processes.
- Create employee and community event engagement activities.
- Financial management of the properties budget with accounting and finance duties.
- Handle Rent payments of various payment methods.
- Manages customers’ accounts with confidential information.
- Prepare documents for late notices or evictions.
- Show Properties and prepare leases.
- Create reports and provide analytic results.
- Managed Vendors, invoices, and Payments.
Customer Service Representative
KOHLS
Surprise
07.2019 - 06.2021
- Provided customer service through fair and courteous service.
- Responsible for processing payments and issuing refunds.
- Handled customer complaints and provided solutions and alternatives.
- Reviewed orders and charges with customers.
- Helped maintain Shared and individual workspaces.
- Team player through collaboration with other departments and management.
Leasing Agent
ASPEN COURT APARTMENTS
Casa Grande
08.2015 - 02.2017
- General office duties.
- Showed properties and answered inquiries via phone, web or in person.
- Helped manage site updates for the property.
- Provided customer service to current or future residents.
- Help process paperwork for new or existing leases.
- Input maintenance request.
Education
GED
Phoenix, AZSome College (No Degree) - Business Management
University of Phoenix
Tempe, AZSkills
- Scheduling and Coordination
- Performance Management
- Strong knowledge in Microsoft office suite
- Training & Development
- Time Management
- Data Management
- Administrative Management & support expertise
- Caregiving
- Reporting and Analytics
- Customer service & Collaborator
- Excellent communication skills
- Technical Proficiency
Timeline
Lead Community Scheduler
ATHENA SPECIALTY GROUP
07.2023 - Current
Apartment Manager
APARTMENT MANAGEMENT CONSULTANTS
08.2022 - 07.2023
Customer Service Representative
KOHLS
07.2019 - 06.2021
Professional Care Giver
WEECCARE
01.2019 - Current
Leasing Agent
ASPEN COURT APARTMENTS
08.2015 - 02.2017
GED
Some College (No Degree) - Business Management
University of Phoenix